1st Edition 2020 | Page 32

ISU SEMASA THE RISE OF ONLINE SHOPPING IN THE NEW - Hartika Sudirman As Malaysia goes through the period of Movement Restriction Order (MRO), almost everything has turned online. Work, classes, religious services and even shopping have also embraced the new change, something that we call as “the new normal”. Although the COVID-19 outbreak has disrupted almost all business sectors in the country, it fortunately gave a positive impact on the e-commerce sector and the online business. Living in the new normal, everyone is encouraged to shop online thereby helping to boost up the profit of online businesses and also prevent themselves from being infected with the virus. Online shopping is on the rise as many stores and For ilustration purpose malls in Malaysia are closing due to the pandemic. So the way that we as consumers are spending the money is also changing dramatically.In the past, we needed to go out in order to find clothes, food or even the household items. However, since more and more retailers are finding their way to online platforms, everything that we want to buy can be achieved with the touch of a button. This way is much more convenient especially during this hardest time This crisis underlines how adaptive human beings are. Individuals and businesses alike embrace digital transformation and adopt innovative approaches in response to a volatile, uncertain, complex and ambiguous situation. SASARAN EDISI 82 32