Obaid Almalki, Yanqing Duan and Ingo Frommholz
then answer all the questions regarding the evaluation of that portal based on the dimensions of our proposed framework.
6. Conclusion
This research paper describes an effort to provide a comprehensive framework for evaluating e‐government portals’ success. This proposed framework is composed of a set of useful and clear factors that were theorized from a well‐known IS theories / models and other discipline theories. Reviewing the literature of IS success and e‐government evaluation, revealed that there is a need to consider some major IS theories / models along with personal value theory in order to establish a framework that is better to evaluate e‐government portals ' success form individuals perspective. The proposed evaluation framework will be empirically tested in the context of Saudi government in the very near future. It can also be adapted to a specific country situation and modified based on analysing of what factors that apply in the context of the other countries.
This study has a limitation which lies in the absence of the empirical testing and validation of the proposed framework and the measurement items that has not been applied in the fieldwork. In addition, the proposed framework requires an empirical validation which will be performed in the next stage of this PhD research using survey questionnaire. This survey questionnaire will be distributed among the users of e‐government portals in Saudi Arabia. More details about this phase will be reported later as well as the results of validation and testing of this proposed framework.
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