Obaid Almalki , Yanqing Duan and Ingo Frommholz
Table 1 : The value types and their definitions ( Schwartz 2009 ) Value type
Definition
Power Achievement
Hedonism Stimulation Self‐direction
Universalism
Benevolence
Tradition
Conformity Security
Social status and prestige , control or dominance over people and resources
Personal success through demonstrating competence according to social standards . Pleasure and sensuous gratification for oneself Excitement , novelty , and challenge in life Independent thought and action ; choosing , creating , exploring
Understanding , appreciation , tolerance , and protection for the welfare of all people and for nature
Preserving and enhancing the welfare of those with whom one is in frequent personal contact ( the ‘ in‐group ’)
Respect , commitment , and acceptance of the customs and ideas that traditional culture or religion provide the self
Restraint of actions , inclinations , and impulses likely to upset or harm others and violate social expectations or norms
Safety , harmony , and stability of society , of relationships , and of self
To know which of the ten personal values are most relevant to e‐government portals , a Delphi study is conducted with a panel of experts . The aim of this Delphi study is to investigate which value types are particularly relevant to e‐government portals ’ success or have a significant impact in the context of e‐ government portals ; those values which will be decided as the result of this Delphi study will be used later in this PhD research to examine to what extent and how those identified value types affect e‐government portals ’ success .
4 . Proposed conceptual framework
Based on calls , findings and recommendations from previous researchers , and the above discussions on TAM ( Davis et al . 1989 ), computer self‐efficacy theory ( Compeau and Higgins 1995 ), the updated DeLone and McLean IS success model ( 2003 ), Perceived Risk theory , value theory ( Schwartz 1992 ) as well as the exploratory study conducted as part of this PhD research ( Almalki et al . 2012 ), the proposed theoretical framework for this study assumes that : System Quality , Information Quality , Service Quality , Computer Self‐ Efficacy , Perceived Risk and Personal Values – as external variables ‐ are linked to e‐government portals ’ Perceived Usefulness , Perceived Ease of Use , Attitude Toward Using , Behaviour Intention to Use , Use and User Satisfaction . Furthermore , it is suggested in this research that these , in turn , influence the e‐government portals ' Net Benefits from individuals ’ perspective . Figure 3 represents the proposed theoretical framework . Table 2 lists the proposed framework constructs and their definitions which were obtained from the literature .
Figure 3 : The proposed theoretical framework
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