13th European Conference on eGovernment – ECEG 2013 1 | Page 257

Alessio Gugliotta, Francesco Niglia and Laura Schina
• P7 Social: check if the service could be actually transferable to other user targets and under which conditions.
• P8 Technological: check if the service is transferable to other domains and under which conditions.
Each of the four abovementioned factors has been analysed and assigned of a qualitative weight, then, each weight will be assigned to a score( table 2). This metric is defined by 3 degrees of potentialities of replicability of the cases basing it on the overall score achieved, i. e. the sum of all the scores for each of the four factors.
Table 2: Weights and scores of the analysis
User Centred Approach
P1, P2
Best Practice Evaluation
P3, P4
Replicability
P5, P6, P7, P8
Evaluation
Score
this is easily possible with no limitation
HIGH
1
this is possible with limitation
MEDIUM
0.5
this is clearly not possible or very difficult
LOW
0
No indication: the default option in case there is no information
MEDIUM
0.5
4.5.3 Assignment of score in the overall positioning matrix
An overall bi‐dimensional matrix [ USER CENTRICITY: REPLICABILITY ] is used as a tool to describe, at a glance, the potential of services scouted in the campaign of enhancement of user centricity.
Table 3: Overall degree of interest assigned to cases
5. Results: The cases’ analysis
User centricity Transferability Evaluation Low low No Interest
Medium low No Interest High low Low Interest Low medium No Interest Medium medium Medium Interest High medium High Interest Low high Low Interest
Medium high High Interest High high High Interest
In this section we provide the analysis of the cases scouted as best practice, giving a vision – at a glance – of the potentialities of each of them for a consequent international dissemination in the NET‐EUCEN Validation Workshop campaign( VWC) http:// www. net‐eucen. org / workshops. php.
5.1 Cases overall evaluation
This section will show the results of the measurement of the cases analysis, following the procedure described in the section 4. In first instance a disaggregated data will be released, thus to check the overall evaluation for each of the cases; in a second step an aggregated evaluation is provided, giving more weight to the comparison between European and International cases. All the evaluations have been carried out by the network members and external experts. The cases have been evaluated using the masks described table 2, we highlight that the“ interest” of the overall result is exclusively referred to the possibility to bring the case during the VWC as practice to be transferred to the European Public Administrations. Table 4 provides a compendium of the result obtained by each analysed case.
235