Mariagrazia Fugini, Piercarlo Maggiolini and Ramon Salvador Valles
PA Models |
Types of E‐Government |
SOC Functions
tions
|
Issues |
Clan e‐Democracy
5. Concluding remarks
Social networks would be needed for marketplace status check by citizens. Evaluations of Quality of Service. Social networks, discussion forum, chats and multimedia channels would be needed for control of marketplace by citizens. Evaluations of Quality of Service.
The framework proposed in this paper classifies the sub‐concepts and ICT applications included in e‐ Government. The paper has given hints to show ICT tools for e‐Government and has shown referenced services to employment as a typical case including all the sub‐concepts of e‐Government. Through our framework, the paper wants to provide a method to achieve effective e‐Government functions. In fact, the simple use of ICT, especially in all its innovative forms( services technologies, or enabling platforms for social cooperation) is often used to label services provided by PA as e‐Government. This gives the wrong impression of an enhancement in efficiency and effectiveness of government functions by public entities. However, in most cases what happens is a pure enhancement in the supply and exploitation of public services, which is far from being a true improvement of government activities.
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