Mariagrazia Fugini, Piercarlo Maggiolini and Ramon Salvador Valles
• Newspapers and journals, used by companies to publish job offers and also by job seekers to post their candidatures.
• Outsourcing services offered by companies such as temporary recruitment, staff selection and training and used by both job seekers and employers.
• Private employment office, university and professional organization databases of job seeker CVs and job offers from companies and institutions.
• Fairs and conferences mainly in technical and specialized spheres, offering ideal opportunities to network.
• Internet and e‐recruitment websites( e. g. Indra, Altran), specialized websites( e. g. infojobs. net, monster. es, servijob. com) and social networks( e. g. LinkedIn, Viadeo, Xing) as potential sources of information on jobs and candidates.
Stakeholder collaboration within the community sphere
Within this highly segmented context, cooperation among stakeholders exists, for instance, when a staff selection company hires the services of a specialized website( e. g. InfoJobs) to identify and recruit new staff from a group of job seekers with specific skills.
Stakeholder collaboration with the administration
Collaboration is established between the administration and private training companies in order to develop and provide specific courses. The administration could hire the services of specialized websites to identify groups of job seekers with specific skills.
IS categories within the community sphere
The role played by ICT( databases, websites, messaging, matching, etc.) is important. Nevertheless, community‐promoted initiatives are supported by independent organizations and so it is difficult to include their IS s in an integrated system, due to different data structures and processes. They are thus hypo‐integrated systems.
Table 3 reports some functions and issues of the SOC model and relate them with the types of e‐Government. Table 3: Models of PA and related types of e‐Government functions: The SOC case
PA Models Types of E‐Government
Bureaucratic e‐ Administration
SOC Functions
Management of unemployment documents Support to the provision of mandatory information from unemployed people and companies to the PA Provision of official certificates and information
Issues
Improving process efficiency, service quality and accessibility.
Managing the dramatic increase in the number of unemployed.
Social e‐( Public) Service
Connection to National healthcare system Management of redundancy payment Management of job offers / requests, relationship with training companies and with agencies which provide job search engines Support via links to private portals and companies Evaluation of the quality of the provided services
Political |
e‐Governance |
Collecting and processing data to support plans, decision making and actions Providing nets to exchange information and knowledge among stakeholders and the Government in order to promote ac‐ |
Improving processes efficiency, service quality and accessibility. Scarce connection to other public / private systems in Catalonia. Low connection with EURES. Improving processes efficiency, service quality and accessibility. Low efficiency in matching activities. New skills provision to meet companies needs. Increased number of stakeholders receiving information and reacting appropriately.
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