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6.1 INTRODUCTION 39 6.2 SOLUTION 40 6.3 SERVICES 40 6.3.1 PROFESSIONAL SERVICES 42 6.3.1.1 Consulting 43 6.3.1.2 Training and education 44 6.3.1.3 Support and maintenance 45 6.3.2 MANAGED SERVICES 46 7 LOG MANAGEMENT MARKET ANALYSIS, BY DEPLOYMENT MODE 47 7.1 INTRODUCTION 48 7.2 CLOUD 49 7.3 ON-PREMISES 50 8 LOG MANAGEMENT MARKET ANALYSIS, BY ORGANIZATION SIZE 51 8.1 INTRODUCTION 52 8.2 SMALL AND MEDIUM-SIZED ENTERPRISES 53 8.3 LARGE ENTERPRISES 53 9 LOG MANAGEMENT MARKET ANALYSIS, BY VERTICAL 55 9.1 INTRODUCTION 56 9.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 57 9.3 ENERGY AND UTILITIES 58 9.4 GOVERNMENT AND PUBLIC UTILITIES 59 9.5 HEALTHCARE 59 9.6 IT AND TELECOM 60 9.7 RETAIL 61