- Final work | Page 2

What is Problem Solving ?

Problem-solving is the process of :

Observing what is going on in your environment . Identifying things that could be changed or improved . Diagnosing why the current state is the way it is and the factors and forces that influence it . Developing approaches and alternatives to influence change . Making decisions about which alternative to select . Taking action to implement the changes . Observing impact of those actions in the environment .