medical institutions introducing the system of electronic (online) management in medical
institutions.
At the government level, a number of decisions have The first pilot phase of the project "Safe
been taken regarding the proper provision of electronic City" is designed for 2017-2019. Within
public services to the public. In particular, a single portal of the framework of the project, it is
planned to install over 16 thousand
interactive public services has been created, providing about video cameras in Tashkent. At the
400 types of services. There are Public Service Agencies second stage - in 2019-2021. - “Safe
under the People’s Reception Office of the President of the City” will be implemented in regional
centers and major cities of Uzbekistan.
Republic of Uzbekistan in districts, cities and regional At the third stage - 2021−2023. - will
centers that provide 58 types of public services according to cover the whole country.
the “one window” principle.
Currently, 114 government agencies have electronic
portals, of which 79% have mobile apps, which creates additional convenience for the public. In
addition, the possibility of subscription is implemented on the websites of ministries and
departments, allowing users to automatically receive newsletters of current news.
In the framework of the Strategy of Actions the existing system of “Open Data” is being
improved, a special portal of the same name has been created. Currently, 129 state, public and
private organizations provide information to Internet users. The portal contains 3,705 types of
“open data”, the amount of downloaded information from the portal is 3 million downloads.
The government takes measures to expand administrative and technical capabilities for
the development of the "information society". This includes reducing the cost of Internet services
and improving their quality. These measures take into consideration the increase amount of
Internet users in the country, which by the beginning of 2018 amounted to 20 million in total,
increasing annually by 5.3 million (or 36%). In 2017, the cost of 1 Mbit/s Internet decreased
more than twice from $ 76.6 to $ 30.2.
These measures contributed to the raise of the possibilities of Uzbekistan’s population
effectively use the virtual space. Creation and active implementation of effective e-government
mechanisms, expansion of openness of the activities of state bodies pave the way for the
formation and development of e-civil society in the country.
In this context it is appropriate to point to an active use of social networks as a tool
(channel) to contact with population. In this direction in Uzbekistan, as well as throughout the
world, the following these trends:
firstly, the activity of state bodies in social networks is constantly increasing;
secondly, the observance of transparency through the use of social networks creates the
condition for “virtualization” of dialogue between officials and Internet users around the world;
thirdly, this practice becomes a convenient format for the timely communication of state
bodies with the “electronic civil society”;
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