ZEMCH 2015 - International Conference Proceedings | Page 806

integrated construction process in this region regarding retail environments. A study in this area would be fruitful for the wellbeing and comfort of the people in this hot arid climatic region. Conclusion As retail areas are considered public indoor environments, this study would help in improving the health, productivity, comfort and performance of the general public. The indoor air quality and visual/lighting comfort play a major role in customer satisfaction, performance and health. This study would also help retailers to have increased profit to their organisation in a sustainable way by improving their wellbeing and satisfaction of the customers. Adequate information regarding indoor air quality and visual/lighting comfort in retail stores has been studied to understand the major impacts on the occupants and to formulate strategies to avoid unnecessary indoor contaminants and improve customer satisfaction both physically and psychologically. Recommendations for improving indoor air quality would generally cover areas such as managing moisture in retail store, limiting entry of contaminants from outside, maintenance of HVAC systems, limiting indoor contaminant sources, ventilation, air filtering, air cleaning etc. (ASHRAE 2000). Daylighting can be improved by introducing light tubes, light wells and light shelves in retail environments. In