ZEMCH 2015 - International Conference Proceedings | Page 537

Table 1. Model proposal against MC implementation barriers Mc Implementation Barriers Causes Variability Increase Uncertainty, Complexity, Cost and Time in the Obsolete management Building Execution methods Lack of business integration Improvisation in strategic decision Search for short-term benefit Fragmentation of participants Lack of formation Heavy dependence on human resources rather than technologies Technological Islands and technological wastage Solutions Standardization and agility and change management Alignment of goals Maximize customer value Continuous improvement Agility and flexibility Collaboration, trust and commitment Transparency Availability and access to information Systematic procedure and Standardization Automated technology Technology as a key element Integration and Management of legacy technology Approaches and paradigms that integrate the model New philosophies and Emerging BPM tools technologies Lean Six construction- sigma LPS ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Use case Therefore, in the present work it has been developed a specific use case applied to the flooring works where the use of BPM as a management strategy has integrated other solution, specifically, the Last Planner system that is one of the Lean Construction tools for planning and managing variability on site (Ballard, 1994, 1997:13-26; Ballard & Howell, 2003; Koskela & Howell, 2002). It has been modelled the most common floors (ceramic, marble and wood laminate), to offer customers various options to customize their homes, together with the process of Weekly Work Plan (hereinafter WWP) which implements the phase of the short-term planning of the Last Planner System. This case study aims to validate the use of the BPM strategy along with the IoT technological approach to improve the management, monitoring and traceability of the works, to achieve an efficient management of the individual options selected by customers. To carry out this case of study we have used the BPMS open source platform Bonita BPM version 6.3.8, together with a SmartWatch Samsumg Gear S model and a Nokia Lumia 910 Smartphone. In first place was made the processes modelling of the different flooring processes (ceramic, marble and wood laminate) using standard BPMN modelling (Fig. 3), and WWP processes (Fig. 4). Then, the implementation of each of the tasks that compose the process has been done, with particular emphasis on the needs of usability and accessibility in the built environment. BPM and LSS as enablers of mass customization in construction 535