Contents
1.Attitude is everything
2. It’s all about perspective
3.United Airlines gets it, do you Mr. Salesperson?
4. You don’t have to try so hard
5. Trust is THE foundation
6. You only need Three legs
7. Reflect, Contemplate, but Act Now
8. Passion changes Everything
9. Actions, Behaviors, Choices, Decisions & Evaluations (ABCDE)
10. The “potential” power of Data
11. Realigning with the customer experience
12. Importance of beautiful user design in enterprise business applications
13. Larry Ellison steps down as Oracle’s CEO. What now?
14. Mass personalization
15. Relevancy & Impact
16. You’re fired!
17. Democratization of brand influence and brand growth
18. It’s not about You-It’s about your customer
19. Your brand equity- priceless!
20. The Sales 101 imperative today-different to earlier days
21. Life is complicated enough…….do your bit-keep it simple
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