Safety has always been a reason to buy Wright. We take
SAFETY extra steps to build tools that are safer to use and designed to prevent tool failure. We engineer our tools for higher strength, better performance, longer-lasting durability and long-term reliability.
Some might say that we“ over-engineer” our tools. We take that as a compliment. Where others might make a tool thinner to fit a tight space, we’ ve designed a way to make the tool fit without sacrificing strength or contact area.
We are always looking out for the users of our products. We know that you need the safest possible tools in your arsenal. That’ s why we don’ t stop with“ good enough.” We constantly strive to make our tools the safest in the industry.
When it comes to delivery,
DELIVERY nobody beats Wright Tool. Our delivery is not just prompt, it’ s the best in the industry. We offer better than 98 % order fulfillment in 36 hours or less. That delivery record doesn’ t happen by accident.
We place a high-priority on meeting delivery deadlines. Our 98 / 36 record is great for distributors too, because it lets them do more and carry less inventory. Distributors that stock the Wright brand know they can deliver the product as promised.
At Wright Tool, every customer is a
SERVICE / SUPPORT“ preferred” customer. Our customer service is prompt, friendly and
knowledgeable. We want to assure your complete satisfaction. We can answer questions and solve problems over the phone … by e-mail … or in-person.
We offer our customers extras that others don’ t. From technical assistance to sales support, we go out of our way to support those with whom we do business.
As for our distributors, we’ ve always treated them as partners. They’ re the vital link between our customers and Wright Tool. Our process ensures that the flow of products from manufacturer to distributor to customer is a smooth one. It’ s just another way we reinforce our valued distributors. And, it’ s another of the many reasons why we get high marks when it comes to distributor support.
“ We have a staff of truly skilled, dedicated employees here at Wright Tool. In fact, our work force averages 15 years of long service. That’ s a lot of knowledge and experience working for our customers.”
– Pat Taylor, Executive Vice-President and Chief Human Resource Officer
ABOUT WRIGHT TOOL
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