Perfecting Performance Quality Process is a system for identifying customer needs and flawlessly translating them into quality products and services which exceed the customer ’ s expectations .
Tools we use to guide the process :
Perfecting ............. Properties requisite to its nature , without flaw or fault Performance .......... Possessing and successfully using knowledge Quality .................. Quintessential attribute Process ................ Progressive act of forward movement
✓ Process Mapping ✓ Cause & Effect ✓ Knowledge Base ✓ 5 Why ’ s ✓ Measurement ✓ Predictability ✓ Pareto Chart ✓ Standardization ✓ Discipline ✓ Cost / Benefit ✓ Gap Analysis ✓ Data ✓ Interpersonal skills ✓ Variance ✓ Statistical Analysis ✓ Factors
ASME Standards conformance
✓ Observation
All products manufactured by Wright Tool are designed to conform to the applicable ASME Standards for the particular tool . [ Special Note : Wright Tool reserves the right to exceed ASME Standards on selected items .]
Notice : We reserve the right to make product additions and improvements . This may involve dimensional changes . Visit our web site , www . wrighttool . com , for the latest information , and also for additional information and for tips on safety and tool usage .
PERFECTING PERFORMANCE
Wright Tool Lifetime Warranty
Since 1927 , the Wright Tool Company has manufactured top quality hand tools . The use of WrightAlloy ™ steel , precision heat treating , and advanced manufacturing techniques results in products of long life , durability and toughness . Therefore , for as long as you own it , any product manufactured by Wright Tool which fails to render service due to defect in workmanship or materials will be replaced at no charge . This warranty does not apply to any defects or problems caused in whole or part by misuse , abuse , alteration , or worn out from use . Wright Tool makes no other warranties , express or implied , with respect to the tools or their suitability for specific applications . Replacement is the exclusive remedy , and Wright Tool neither assumes , nor authorizes any person to assume for it , any other warranty , or obligation express or implied .
Wright products are designed and manufactured to meet or exceed the following ASME hand tool standards :
ASME B107.59 Striking Wrenches ASME B107.410 Struck Tools ASME B107.100 Flat Wrenches ASME B107.500 Pliers ASME B107.110 Socket Wrenches ASME B107.510 Pliers and Shears ASME B107.300 Torque Instruments ASME B107.600 Screwdrivers ASME B107.400 Striking Tools / Hammers ASME B18.3.2M Hexagon Keys and Bits
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