WPA Magazine - The Operating Manual for Your Pallet Business September 2026 | Page 35

ials accumulate, where workers bend or twist and where a pallet or board is handled more than once. Small changes in height, orientation, material presentation or tool location may reduce strain while improving throughput.

Mechanical assists, conveyors, tilt tables, stackers and automated dismantling or nailing equipment can widen the available labor pool. A job that depends mainly on strength excludes many otherwise capable applicants. Better job design can make the work realistic for older employees, smaller workers and people who could not sustain a full shift of heavy manual handling.

Automation decisions should therefore account for recruitment, retention and injury exposure, not just direct labor savings. Equipment that removes the worst part of a job may produce value even when it does not eliminate a position.

5. Borrow the apprenticeship mindset

Construction has long relied on an earn-while-you-learn model. New entrants receive structured instruction, practice under experienced workers and advance as they demonstrate competence. Registered apprenticeship programs remain employer-driven and combine paid work with related instruction, as explained by the Minnesota Department of Labor and Industry.

A pallet plant does not need a formal multi-year apprenticeship for every job. The underlying model can still improve training.

Instead of treating a new employee as fully trained after a brief orientation, divide development into stages. A repair employee might progress from safe tool use and board identification to basic repairs, quality standards, more complex specifications and production targets. A machine operator could advance from setup and safety checks to routine operation, troubleshooting and preventive maintenance.

Each stage should have clear expectations. Progress can be recognized through pay increases, certificates, badges, preferred assignments or eligibility for advanced training.

Experienced employees also need to be selected and prepared as trainers. The fastest production worker is not always the best teacher. Good trainers explain the reason behind a standard, demonstrate it consistently and correct mistakes without humiliating the learner.

Relationships with high schools, technical colleges, workforce agencies and veterans’ organizations can support this approach. A plant visit or short work experience may attract candidates who have never considered pallet manufacturing because they do not know the range of jobs involved.

The career story must be real. Promising a pathway means showing where it leads, what skills are required and how advancement affects compensation.

6. Use the breathing room to retain the people you want to keep

A softer labor market can create the impression that retention matters less because replacements are easier to find. That would repeat one of the oldest and most expensive workforce mistakes.

The cost of turnover includes recruiting, interviews, orientation, lower initial output, additional supervision and the risk of quality or safety problems. When an experienced employee leaves, practical knowledge often walks out as well.

Retention begins with identifying which employees would be hardest to replace and which have the potential to contribute more. That list may include a highly skilled operator, a steady employee who holds a crew together, someone with strong customer knowledge or a younger worker showing leadership ability.

Managers should speak with those employees before they receive another offer. What parts of the job frustrate them? What skill would they like to learn? Do they see a future with the company? What would make the work safer or more efficient?

These conversations do not guarantee that everyone will stay. They can expose fixable problems before resignation is the first clear warning.

Recognition also matters, especially when it is specific. “Good job” has less value than acknowledging that an employee caught a quality problem, trained a coworker patiently or rearranged a task to save time. Specific recognition tells people which contributions are noticed and valued.

Compensation remains important. However, pay works best as part of a larger employment proposition that includes decent supervision, safe equipment, predictable standards, opportunities to learn and confidence that good performance will be recognized.

Do not waste the window

The present labor market will not last forever. Interest rates, construction activity, immigration policy, retirements and regional economic conditions can all change the supply of available workers.

The companies in the strongest position during the next labor shortage will not necessarily be those that hired the most people during this period. They will be those that hired carefully, cross-trained deliberately, improved difficult jobs and prepared the next generation of supervisors.

A softer market creates breathing room. It allows managers to move beyond filling today’s opening and start building the workforce the operation will need three or five years from now.

That is the opportunity. The applicant pool may be larger today, but the real prize just might be a safer, more capable and more resilient operation tomorrow.

September 2026