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Further Reading
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Research by Virginia Tech graduate student Jacob Hall suggests that pallet selection for automated material handling systems requires a more application-specific approach, creating new opportunities for pallet suppliers to contribute engineering expertise earlier in the design process.
Antonio Gallotta and Ian Templeton from Fastmarkets told a recent PalletConnect webinar that margin protection increasingly depends on regional data, shorter price reviews and clearer communication with customers.
It’s important that the air remains clean in every workplace, and this is especially important in the pallet industry. There are a number of hazards related to wood dust in the pallet industry, health hazards, such as respiratory exposure; physical hazards such as slipping, tripping and falling; and fire and explosion hazards.
Customer Service Best Practices – From Solving Problems to Preventing Them
Customer service has traditionally been judged by how well a supplier responded when something went wrong. A late truck, a production delay or an unexpected pallet shortage created an opportunity to recover quickly and keep a customer’s production line running.
That expectation hasn’t disappeared, but leading pallet companies increasingly define customer service differently.