WPA Magazine - The Operating Manual for Your Pallet Business August 2026 | Page 41

August 2026

September 2025

Western Pallet Advertisers

Advance Lumber

Alliance Automation

American International Forest Products

Automated Machine Systems

Cresswood

Go Fast Manufacturing

Madisons

North American Forest Products

Pallet Connect

Pallet Trader

Pallet University

Pelican Bay Forest Products

Pennsylvania Lumbermans Mutual

PLIB

Tri-Pac Industrial

Tri-Pac North America

Viking Engineering & Development

White & Company

This publication is made possible through the generous support of our advertising sponsors. Please take the time to follow the links below to find out more.

Further Reading

Click headline to follow the story link.

Research by Virginia Tech graduate student Jacob Hall suggests that pallet selection for automated material handling systems requires a more application-specific approach, creating new opportunities for pallet suppliers to contribute engineering expertise earlier in the design process.

Antonio Gallotta and Ian Templeton from Fastmarkets told a recent PalletConnect webinar that margin protection increasingly depends on regional data, shorter price reviews and clearer communication with customers.

It’s important that the air remains clean in every workplace, and this is especially important in the pallet industry. There are a number of hazards related to wood dust in the pallet industry, health hazards, such as respiratory exposure; physical hazards such as slipping, tripping and falling; and fire and explosion hazards.

Customer Service Best Practices – From Solving Problems to Preventing Them

Customer service has traditionally been judged by how well a supplier responded when something went wrong. A late truck, a production delay or an unexpected pallet shortage created an opportunity to recover quickly and keep a customer’s production line running.

That expectation hasn’t disappeared, but leading pallet companies increasingly define customer service differently.

Labor shortfall continues to drive the need for more automation in pallet plants. Three Alliance Automation customers share their insights.

solutions has helped address their labor challenges while improving operational performance.