WOW! Thats What I Call National Health Service | Page 6

Maple Ward – “ It is a pride in our team to be appreciated by our customers which are our patients and their relatives because it is our passion to put our patient’s first all the time”

Ashford and St Peters CEO has said …’ he thinks it’s one of the most positive things the organisation’s done recently’

CEO Medway NHS Trust - “In common with most CEO’s, I have a healthy degree of scepticism when it comes to exciting new initiatives especially one that comes with the title “WOW”! However, I have been genuinely “wowed” by the reaction of our staff and patients to the introduction of the awards in our hospital. They are making a real impact in the relationship we have with our patients and providing a boost in positive feedback for our staff. I can completely recommend the WOW! Approach...” The WOW! Awards keep our people motivated and reduce our costs.”

“My staff were quite emotional to receive such awards just for doing what they do best. They have said to think that someone has taken the time to write such nice and kind words about them individually and collectively as a team despite having to deal with the pain and discomfort of their unfortunate predicament was very much appreciated and heartfelt. Acknowledgement like this makes it all worth coming to work…” Orthotics Clinical Lead

“It has been a huge morale booster for the Imaging Reception staff to be nominated for this award. Sometimes it is difficult being on the front line, but to receive this WOW means that the staff feel they are appreciated by our patients ....I am very pleased that they have achieved this, it means a lot to all of the team.....” Manager - Imaging and Nuclear Medicine