was running Dante and all network runs were the setup fiasco, but we could have saved a lot self-explanatory textbook audio networking of headaches if we started with checking one the iPad mix app for matching firmware,
connections. After every engineer on the team element at a time and building our way up until check to make sure all Dante devices are
spent hours looking at it and calling Audinate we experienced the issue at hand. on the latest firmware.
and all of our super-techiest secret weapon
audio advisors and working late into the night
•
•
DANTE-SPECIFIC TROUBLESHOOTING
Just as you would check the console and
Check your version of Dante Controller. It
should also be the most recent.
troubleshooting … want to wager a guess on
what the issue was? One bad Cat5 cable. If you are sure that the core audio system Assuming those two key items check out and all
Hours later and one simple cable swap and the components are good to go and you have of your devices show up, now you can move to
system ran like a charm the entire show. narrowed down the issue to some Dante- the most common configuration errors that pop
related element, here are a few bonus up in Dante systems that I see — bandwidth
troubleshooting tips. and clock issues.
We all spent the rest of the show muttering,
“one silly cable…” and not wanting to talk about
Dante Controller is the go-to app for checking network configuration and status.
With Automatic device discovery, one-click signal routing and user-editable device and channel labels, Dante Controller is your best friend.
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February 2020
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