AUDIO
AUDIO SYSTEM TROUBLESHOOTING:
NARROWING DOWN THE ISSUE | Jeff Hawley
I just returned from a rather exciting and come our Dante system makes weird noises
fun-filled week at the NAMM Show in sunny sometimes?” and “Why doesn’t our Dante
Anaheim, California. It was great seeing sound system come on properly sometimes?”
NARROWING DOWN THE ISSUE.
One of the more perplexing panel questions
that came up was something like “I volunteered
industry friends, chatting with customers and
even releasing a new product or two. I could I must admit that I wasn’t quite as well prepared at a church with Dante and the whole system
have done without the lingering flu (Influenza for these sorts of questions as I would have just stopped working, including the mix app
Nammthraxicus) I also brought home with me, liked. Certainly, when I’m in a physical space and the console — what could be wrong?”
but otherwise a good time was had by all. and assisting with a system setup or getting This question is a great example of my first
everything powered up for a service, I have troubleshooting guide approach, narrowing
On Saturday of NAMM, I was a guest panelist my own mental checklist that I turn to in case down the issue. As posed, the question seems
for NAMM TEC Track on “Mixing, Recording, something doesn’t quite behave as it should. to imply Dante is part of the problem, but
Broadcasting, and Podcasting” along with While I don’t think I was completely useless having the console mix app and the console go
esteemed panelists from Shure, Sweetwater in my responses to the questions from the down doesn’t seem like it is something Dante-
and top industry publications. While we did audience, I did take this opportunity to research related. At this point, I’d start by going back to
hit on a few interesting on-topic points around and reflect and sketch up a much more the absolute basics and slowly add elements
broadcast audio and repurposing multitrack formal approach to networked audio system and complexity until you get back to the failure
audio for worship team training, etc., the troubleshooting. Always more we can learn and point.
questions we received from the audience grow — here we go!
For instance, is it possible to disable (or
were essentially all some variation on “How
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February 2020
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