СЕО TALKS
Consumption of Internet traffic in Kazakhstan has increased by 62 %! In addition , we expanded coverage on a large scale , adding 660 new Kazakhstan villages to the Beeline network during 2020 . It was in the villages where good communication was needed the most .
• Employees - We paid a lot of attention to the physical and emotional health of employees , setting up hotlines and insurance for employees from COVID-19 , delivering care packs , holding corporate meetings in a phygital format and have increased internal eNPS indicators .
• Partners - We have shortened payment terms to Kazakhstani contractors , because many companies have worked under uncertain conditions and we wanted to support local business .
• Company - During quarantine we have cancelled the write-off of mobile communication charges for 200,000users of ‘ Social ’ tariff , given
free communication to those ones who are stuck during quarantine in roaming , made free communication and internet for thousands of health workers and have built houses for 50 families during the flood in the Mahtaaral region .
How did the company cope with the fact that many retail outlets had been closed for most of the year ? Or within returning online , could you manage this process ?
Because of the closing of the retail outlets , hundreds of our employees have lost their jobs . But we have not reduced anybody from the workplace , we have not placed anybody on the street , and we have not reduced wages . Instead , we have equipped some of them with tablets and sent them to work in pharmacies to serve customers there . Because at some point , the only thing that was opened , were pharmacies .
In addition , we have created work for people by launching the ReSkilling reeducation project . As a result , more than 300 frontline employees have been trained in new specialties – for example , fixed Internet connection specialists or programmers and RPA developers .
What is the status of implementing 5G in Kazakhstan ? What are the immediate prospects of launching this frequency here ?
The state is now faced with the choice of the 5G frequency allocation . We believe that the most transparent way is to distribute between operators through a public auction . Frequencies are a limited and non-renewable resource . Open and transparent distribution of this resource will support fair competition in the market and stimulate the development of the fifth generation networks . In world practice , there is also an option of sharing infrastructure between several market participants , which may be justified for Kazakhstan , taking into account the country ’ s geographical size .
supported by EUROBAK
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