World Monitor Magazine, Business and Investments WM_march 2019_web | Page 46

EXPERT OPINION
scape is a significant “at risk” zone for
organisations. Alongside with that, HR
specialists should sit at the top of de-
cision making on automation, robotics
and use of AI. It will be key to more
informed decisions in this area as it
will ensure the organisation maintains
its competitive advantage created
through human resources. All of this
is possible provided only that HR will
attract and develop technically com-
petent workforce.
5) Harness the potential of flexible
talent and innovation: Ways of work-
ing and employment relationships are
becoming more fluid. The number of
contractors, freelancers and portfolio
workers is increasing. The leading “or-
ganisations of the future” are already
planning to redesign their processes
and policies to attract and, where nec-
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world monitor
essary, retain the required workforce
using the entire variety of recruitment
and employment schemes.
6) Get your story straight: Organ-
isations cannot protect jobs that will
be made redundant by technology. The
anxiety related to this future uncer-
tainty has a direct effect on employ-
ee motivation and performance even
today, which means it also indirectly
impacts the current performance of
the organisation. If employees are
confident that their organisation will
take and is already taking actions to
provide for their future employment
regardless of the future, their per-
formance and engagement today and
tomorrow will drive the organisation’s
success. Such actions can include
re-skilling, rotation, professional re-
training programmes, and, most im-
portantly, the open and effective com-
munications.
It is commonly known that people re-
sist change even when it is obviously
for the better. While each of us de-
cide how we feel about change indi-
vidually, “organisations of the future”
make every effort necessary to ensure
a smarter way of navigating through
change for the sake of their future
success and well-being of their work-
force.
https://www.pwc.kz/ru/services/paywell-
kazakhstan.html
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https://www.pwc.ru/ru/publications/work-
force-of-the-future-rus.pdf
3
https://www.pwc.com/gx/en/services/peo-
ple-organisation/publications/preparing-for-
tomorrows-workforce-today.html
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