WorkLife April 2017 | Page 19

OPINION WHAT IS THE IMPORTANCE OF CULTURE? Teams do their best when they are happy and engaged. Saurav Chopra, CEO and Co-Founder of Perkbox discusses how the work environment affects this. I t can be hard to pin down what ‘culture’ actually is. The uses of the word are numerous: the ‘culture’ of a region, live yoghurt ‘culture;’ a ‘cultured’ man... the list goes on. Though the definition is debatable, we at Perkbox believe that the matter of its importance, when considering it in a workplace capacity, is not. A good company culture increases employee motivation and engagement and, ultimately, boost profits and bottomline. A strong company culture does wonders to boosting engagement, something that has a huge impact on the level of customer service, satisfaction and retention. This contributes to a business’ financial success. Further, having a well-established company culture makes you a more attractive employer in the eyes of candidates and can be the differentiator between y ou and your industry competitors. “Isn’t salary more important?” You may ask. Yes, it is undeniably an important aspect for your employees. But what actually impacts every single working hour? It’s the culture that defines whether or not an employee will come into work and give their 100% for the time that they are at their desks. Here at Perkbox, we practice what we preach. Everyone talks about the palpable buzz that you experience as soon as you enter our offices. We are a mission-led business and the team works together to achieve our goals. Everyone is actively encouraged to give their input and to voice their ideas and opinions, meaning that each and every member of the Perkbox team is a part of a collective achievement. In terms of the more tangible elements, our new offices provide a great environment in which to work. They are an amalgamation of questionable music, ping pong tables, video games, a mini ferris wheel, fairy lights, swing chairs, table football and picnic benches. We even have our own office dog! We also have a long-standing ‘Friday beer trolley’ tradition: new joiners (and/or anyone who has done something funny during the week) push a trolley full of beers around the office every Friday, introducing themselves and integrating with the team. It’s a brilliant way to meet everyone. 19