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S unrise Hospital & Medical Center is just a few miles away from where the Route 91 Harvest Festival was in its third and final night. The event was wrapping up with headliner Jason Aldean, and thousands of country music fans were enjoying the show. Then, just after 10 p.m., the shooter opened fire from the 32nd floor of the adjacent Mandalay Bay hotel. Within moments the terrified concertgoers were running in every direction, or helping those who’d been hit try to find cover. Police and emergency services personnel began offering first aid to victims while also trying to control the crowds, and they began to radio for reinforcements. Those radio calls were the first sign to doctors, nurses, and staff at Sunrise that something major was happening. It had been a fairly routine night in the 52-bed emergency department, but even a slow night means plenty of activity at Sunrise, a Level II trauma center and the closest hospital to Las Vegas’s famed Strip—and the concert. The hospital gets about 165,000 adult and pediatric visits a year, and some 115,000 emergency department visits annually as well. Around 120 ambulances per day pull up. But even the busiest facility in Nevada couldn’t be fully prepared for what was coming, says Dr. Scott Scherr, the hospital’s medical director and also the regional medical director for TeamHealth. “I was at home when my phone started going off,” Dr. Scherr says. “I was listening to the radio on the way in, to news, and they said two confirmed dead with multiple injuries. I was expecting to see some patients, but not the number of patients we ended up seeing that night. When I arrived, and walked towards the ambulance bay, there were already private vehicles, trucks, Ubers, and taxis lined up, with people pulling the patients out the backs.” The ambulances then began to arrive, some with as many as five or six patients inside. Hospital staff, after getting word of mass casualties headed their way, had mobilized all available gurneys and wheelchairs out front to receive them. As medical director, Dr. Scherr would be in constant communication with the physicians in the ER and elsewhere, running point on every logistical need from supplies to X-rays and transport. Around 10: 27 p.m., he and his colleagues began lifesaving efforts that would last into the early morning hours. Triage categories and process enhanced patient flow The emergency room physicians had created a triage system so that victims could be assessed based on the location and severity of wound, an essential first step when treating what would be hundreds of gunshot victims. Dr. Scherr assisted in those efforts and also trafficked the victim flow so that physicians could begin to treat patients and prep those who needed surgery. “I managed my physicians as well as the trauma surgeons,” he says. “We cordoned off our ER into different sections based on the MCI Triage Criteria.” ABOUT DR. SCOTT SCHERR Scott Scherr, MD, is emergency department director at Las Vegas- based Sunrise Hospital & Medical Center and regional medical director of Knoxville, Tenn.-based TeamHealth. He and his staff treated more than 200 of the 500 people injured in the worst mass casualty event in U.S. history. That meant Station One held: • Black Tag: patients that had no signs of life—they were dead on arrival. • Red Tag: patient has seconds, to minutes, to live; unstable vital signs along with fatal or high-mortality gunshot wounds. While Station Two supported: • Yellow Tag: patients with an hour to live. “We started resuscitating them, doing procedures in those areas, and then that expanded because we had more of those Yellow Tags,” Dr. Scherr says. “We would put two to three gurneys inside each ER bay, and then we expanded it into Station 4, which just runs along the ER.” The medical teams also were caring for Green Tag patients, those with gunshot wounds to the extremities. Those were moved into vertical-treatment areas, and when those areas reached capacity, patients were relocated into the adjacent pediatric emergency HealthStream.com/contact • 800.521.0574 • 21