Women's Network September 2018 | Page 11

cover story is, at one point we had 3 stores. For us to double the sales of 3 stores we would have to do so much work; sign 3 leases, hire staff for 3 stores and then you’re only limited to the foot traffic of that area anyway. Where as doubling online sales is not easy but we could’ve done it with a lot less risk and a lot less time. Online is scalable and more stable. It’s less risky because if something doesn’t work you can just pull it back. It’s hard to shut down a non-profitable business or sales channel but its even harder to shut something down that is profitable. We thought of the opportunity costs of not doing that which was restricting our online sales. At the time it was our General Manager and myself and we were the only people working on the business. The first business was a failure but I think its almost more about the mistakes and making mistakes early on. Within a few months, online took over the store sales anyway. Q11. When you first quit your job, you and a business partner started Fatboye, not many people know about this venture. What happened? Fatboye was my first business and I think that was the best crash course in starting a business. With hindsight it was a really good way to have spent my time and money and I’ve learnt so many things from it. I learnt that no matter how much hard word you put in, if the business model isn’t right it won’t work. Q12. Business failures, everyone has them; what have yours been? How did you recover from them and move forward? What’s the importance of learning from your mistakes? The first business was a failure but I think its almost its more about the mistakes and making mistakes early on. If you make them early on you’re investing less and you’re saving yourself from that heartache when you get bigger. One year with Showpo we only broke even and that’s when I thought the business was going really well so that showed me how important it is to be across your numbers. Also to not be so Women’s Network Magazine 11