HIRING RIGHT
P
aul Wright shares
one of his biggest
ever health business
success stories, and explains
how you can do the same.
Recently I was asked a very important
question, which is relevant to almost all
health business owners. The question
was:
‘How do I know when I need to get more
staff?’
Essentially – this health business owner
was looking for a guide or indication for
when they should start actively looking
to expand their team.
For those who have read Jim Collins
excellent book Good to Great you will
know about the First Who – Then What’
philosophy. This business strategy is
founded on the belief that truly great
businesses are always on the lookout
for team members – and will employ a
great person (even if there is no actual
position for them in the business at that
time) – because truly great people – will
create a position for themselves in no
time.
So a Good to Great business will actively
recruit great people – then create a
position for that person- or they will
create a position for themselves.
Now this is rather foreign to most smaller
health business owners – who are much
more comfortable filling positions as they
become available – essentially on supply
and demand.
However this is not a great way to run
a business as you are always at risk of
not being able to fill a position when
someone resigns – and you lose hard
earned momentum.
I encourage all of my private coaching
clients to “Always be Advertising for
Team Members” even if they do not
actually have a specific position
available for a new therapist. A classic
example happened in my business some
time ago. I was not actively looking for
team members (even though I should
have been) but was approached by
a slightly eccentric acupuncturist/
massage therapist regarding the
possibility of starting an acupuncture/
massage department.
By Paul Wright
At that stage I knew very little about
acupuncture – however this guy had
a incredible energy about him, was
enthusiastic, had exceptional people
skills and was a dead set standout in
the interview (even though my beautiful
wife Helen thought the interview was
like watching two aliens from different
planets trying to communicate).
I gave him a job on the spot – even
though I did not have an acupuncture
department or even a clue what to
do with him. But, in true Good to Great
style I employed on the ‘First Who – Then
What’ principle, and before you knew
it we had a fully booked acupuncture
department.
To this day, my relationship and
development of that incredible therapist
was one of the absolute highlights of my
health business ownership career.
You need to do the same in your health
business: look for the best people – even
though they may not fit exactly the box
you want to put them in.
The best people create a position for
themselves, just like my legendary
acupuncturist.
Special Offer!
If you have not yet checked out my program, then make sure you take me up on my ‘Paul’s Incredible Gift,’
offer where I send you over $550 worth of health business building materials for less than $20. You can find out
more about Profit Club and my Incredible Gift by going to www.healthbusinessprofits.com/incredible-gift/
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