The minimum number of attempts to contact a
web lead you have the phone number for,
is three times a day for 5 to 6 days.
all, you WILL increase your sales.
Success lies in:
• Making the commitment to set your
budget and target
• Setting your numbers and
percentages as benchmarks
• Choosing what you will measure
daily/weekly/month/quarterly
• Teaching your people how to use
KPIs (don’t assume they know how)
• Ensuring your leaders are trained so
they know what to do in the event of
a poor KPI
Remember, if you are going
to measure KPIs:
•
•
Make sure your team have been
trained properly to make sales
successfully. In other words they’ve
been trained for phone and belly-
to-belly sales processes.
Make sure your team can
demonstrate they know how to
perform the necessary skills to
create value and make sales
•
proficiently. edge, but most of them don’t find it.
You then need ongoing (monthly
or weekly) training to ensure they
are continuously refining and
implementing the skills. You cannot
expect to achieve great KPIs if they
are not trained adequately and
consistently. Rest assured, if you measure your KPIs
on a regular basis and make sure it’s a
fun process, and you have coaching
strategies in place for if someone is
failing, you WILL increase your sales.
• Revisit basic sales training once
or twice a year. Your team will not
remember the simple things without
doing this, and the simple things are
often barriers to optimal success.
• Always acknowledge good
performance in your team. Motivate
by positive reinforcement.
KPIs are a salespersons and a manager’s
scorecard; it shows exactly how
successful their performance is at any
given point in time.
If you have people failing, you must have
a process in place to deal with this. KPIs
should be considered an opportunity
to coach, train and reinforce skills and
processes with your team.
Join Steve’s (Dr J’s) FB Group Free, for live
weekly coaching.
Inside the closed group you will have
access to the excel KPI’s files which have
been formulated so you can easily use
your KPI’s and Plan For Income Days
everyday.
The groups name is The Impact Sales
Success Club.
Steve Jensen is the founder and
Managing Director of Impact Training
Corporation, a company specialising
in sales, sales management and
communication. If you would like to like
to speak to Steve please book in your
preferred time in his calendar.
Alternatively, call Steve on 0411 21 22 00
or visit the website for more information: -
www.impact-training.net.
Most clubs and businesses are looking for
that one key thing that will give them the
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