WNiF Magazine - Autumn 2014 Edition | Page 47

Making The Most Of Your Website! By Craig Mac S o you finally got around to building a website, but now you are wondering why it’s not driving the results you had hoped for. Making customers click too much? Blame it on society’s increasingly shortened attention span, but most websites overestimate the number of hoops their customers are willing to jump through in order to get to the product or service they’re looking for. That could be because you are falling into one of the four big traps business owners often overlook on a start-up website. Let me share with you some points to consider, and a little advice on how you can right your wrongs online. Decide what action you want customers to take – making a 6