WLD Guide to Facilitating_UMass Amherst 1 | Page 4

4 Expectations & Role Facilitators will have already submitted their workshop proposal to WLD for approval via an online application. The proposal includes the workshop description, learning outcomes, suggested date and time, audio visual needs, and facilitator bio. WLD’s expectations of facilitators:  Workshop content must focus on knowledge and skills that help employees and organizations be more effective and productive in the workplace.  Materials need to be organized and presented clearly.  Enough copies of materials must be provided for participants.  Various learning methods need to be incorporated throughout the workshop.  Attendance needs to be taken using roster sent from WLD, and returned promptly to WLD.  Adhere to UMass’ Principles of Employee Conduct to foster a respectful and inclusive learning environment: https://www.umass.edu/provost/node/92. Role: A facilitator’s role is often about utilizing activities that enable people to learn from each other and build on their own knowledge.  For example, if a group of people had little to no knowledge on a topic, you might start with a presentation or demonstration before letting them apply what they learned. However, the knowledge doesn’t have to come from the facilitator.  Even if the workshop is about something which is new to the participants, you can still encourage them to draw on their life experiences instead of telling them everything.