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ADMINISTRATION MAILBOX
CALL & MAIL HANDLING
THE HUB AT THE CENTRE OF BUSINESS
We ’ ve all been there ; working really hard and wishing for that extra pair of hands to help out . Never more true than the growing phases of a business , when there are only a few , or even just one , person running the show .
At this stage , hiring another person can seem daunting if one person has been doing everything - will there be enough work for them to do full time , will a part time person work , how can they be trained while you ’ re working , what happens when they go on holiday , etc ?
Virtual Reception
For nearly 40 years Whitfield have been solving this problem with virtual reception services , although these days some helpful technology does much of the graft . The team becomes an extension of your staff , providing extra hours as & when needed , taking away the commitment of employing someone . Better service for your customers , significantly reduced overheads & headaches .
They answer your calls in your company name so your customers know no different from their end . The team book in jobs , give basic information & generally help your customers , whilst also fielding annoying sales calls . Multiple receptionists ensures no calls are missed ; super important for a growing company .
Thanks to a cutting edge internet based phone system , it ’ s easy to set up , enabling reception to answer & forward wanted calls to you or your team when required . Calls can be recorded if required . You can use your existing company number or set up a local , geographical or premium number , to suit your needs .
Registered Address
Whitfield also serves as a registered business address for many companies . This allows home based businesses to portray a large & prestigious image to their clients , whilst filtering any
unwanted visitors or mail . The mail is either scanned & emailed , forwarded or held for collection . Overseas companies also use this service to have a UK presence .
Business Support
Telephone , reception & mail management are straightforward but often time-consuming elements of a business , but the Hub has a range of deeper offerings .
Technology is important bringing the benefits of speed , efficiency & accuracy . Whitfield have a wide variety of customisable systems to run , automate & deliver information , including AI driven chatbots and enterprise level connectivity . They support hardware ; computers , networks & telecoms .
A digital marketing department is available to develop websites , e-commerce , branding , online marketing strategies , social media campaigns , graphic design , etc .
There is even an investment program , Wirral Wolves , running within the hub helping start-up & scale-up businesses with funding , mentorship & practical help .
Pop-Up Shops
After a Covid break , the pop-up shops are back , welcoming local independent businesses to display their wares , free of charge , to increase their brand awareness and reach .
So for many business the Hub sits at the centre of operations , looking after & supporting a company ' s eco structure , allowing the owner & their teams to get on with doing what they do best .
If you would like to have a pop-up in the hub , or learn more about how we can support your business , please get in contact : www . whitfieldbusiness . co . uk .
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