Wirral Life October 2020 | Page 56

WHY BOOK A HOLIDAY WITH US ? By Nicola Palmer , Perfect Getaways
W L TRAVEL
WHY BOOK A HOLIDAY WITH US ? By Nicola Palmer , Perfect Getaways
I appreciate that when you are booking a holiday , or making any purchase , you have a choice . Things that may go through your head are : Should I use a national company ; should I use a multinational ; should I buy local ; should I buy online ; should I go into a shop ; who will give me the best service ; who is the cheapest ; who can I trust ?
We always appreciate every customer who chooses to use Perfect Getaways and I want to go through why I believe you should choose us over any other holiday booking alternative .
We Are Local I believe in buying local and supporting local businesses . When I make a purchase I always prefer to do so through a local business owner rather than a multi-national company . I find the personal touch and the service I receive is generally far better than from a larger company that doesn ’ t know the community or the area . Plus , I like to support the ‘ buy local ’ philosophy .
We are a local company based on the Wirral . All our shops are in Merseyside and Cheshire . The local community has been extremely good to us since we opened and I always look to give back to the local community in many ways – whether it is through sponsoring local sports teams , raising money for local causes , doing work for local causes , donating prizes or helping the local schools and centres with equipment or teaching . We are proud of our area and want to grow with the local community supporting each other along the way .
We Are Here For You Holidays have obviously been massively affected by the COVID crisis with thousands of holidaymakers having their trip cancelled or worried about what was happening . We have been here since day one of the COVID crisis , we never went away . We had plans in place to ensure the continuity of the business and all of our staff were setup to be able to work from home within hours .
Our phone lines have always been answered and we have spent months pro-actively helping customers ( and customers of other companies ) with their holidays . Even over the past couple of weeks , we have been in-store up until 10pm some nights sorting people ’ s bookings out who were due to travel the next day and were affected by government introducing stricter rules to certain countries and airlines cancelling flights last minute .
Expertise Our philosophy is to attract and retain the very best staff . Between us we have umpteen years of experience , knowledge and expertise . We have travelled the four corners of the globe and listen to customer feedback on every holiday taken . I have complete confidence that if you come into one our stores , you can sit down with a travel expert who will listen to your needs and find you the perfect holiday for you .
A holiday is not just a product , it is also a service . I believe our staff provide the best possible service when helping you find , book and experience your holiday .
Peace Of Mind We are members of ABTA and all of our package holidays are fully ABTA / ATOL protected . We are also part of Co-Operative Holidays Travel Consortium which means your money is always completely financially protected giving you complete peace of mind when booking your holiday . We have built up the very best trade relations over the years and are there to fight your corner if you encounter any problems you require help with .
We Are Competitive Regardless of service and expertise , we appreciate that price is important . As part of Co-Operative Holiday Travel Consortium we have access to fantastic terms with all the major tour operators giving us a distinct advantage . We actively encourage you to tell us the price you have found for us to beat and we are confident that we are more competitive or as competitive than the tour operators online on a like-for-like basis .
Your Holiday Starts Here Finally , let ’ s not forget the experience you receive when you visit Perfect Getaways which we aim to be like no other travel agent . We offer a warm and friendly welcome , we are laid back , we have sweet shops instore , we have video rooms in store constantly playing children ’ s TV and films , we offer complimentary drinks from our instore bars and we have leisurely seating areas .
Booking a holiday should be a positive experience and we aim to make it as enjoyable as possible . That ’ s why I honestly believe if you are looking to book a holiday , or looking for any advice on a holiday , you should use Perfect Getaways .
Nicola x
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