Wirral Life June 2019 | Page 66

SPIRE MURRAYFIELD HOSPITAL WIRRAL WINS PRESTIGIOUS LEADERSHIP AWARD The management team at Spire Murrayfield Hospital Wirral has been awarded a prestigious leadership award by the Spire Health Group PLC at its annual conference. development of existing staff. This year, three of Spire Murrayfield’s health care assistants have been accepted on to the Royal Nursing Apprenticeship Programme, which is being funded by the hospital. Spire Murrayfield Wirral’s Hospital Director, Philip Oehley and Linda Ormson, Matron and Head of Clinical Services received the award from Alison Dickinson, Group Clinical Director at Spire Group PLC, after she had visited the hospital in the months prior to the awards. Philip said: "In addition to investing in our clinical services and facilities, we also want to attract and retain the best talent possible and we are investing across all of our teams." The hospital received the award in recognition of the programme of transformation which has been delivered by the team at the hospital. Hospital Director Philip Oehley joined Spire Murrayfield Hospital Wirral in January 2018. Philip said: "The whole team was delighted to win this award, which is recognition of the steps we have taken to improve the service offered here at Spire Murrayfield Wirral. "Our ultimate goal is to be recognised as the private health care provider of choice in Wirral, North Wales, Cheshire and the Liverpool Region" said Philip. "In order to achieve this, we have delivered a range of improvements to our clinical team, facilities and services we offer. We have also looked at ways in which we can make our services more accessible to more people from our local communities." The Spire Murrayfield team has strengthened its orthopaedic, pain management, ophthalmic, breast, plastics, ENT, gastroenterology and endocrinology teams. The hospital currently offers more than 300 treatments using the latest and most advanced technology. Spire has also invested in the facilities including brand new, state of the art outpatient ophthalmology equipment, completing a programme of refurbishment to the bedrooms, the operating theatres and outpatient’s suite. Improvements have also been made to the restaurant and catering facilities. Steps have also been taken to make Spire Murrayfield’s services increasingly accessible. Philip said: "At Spire Murrayfield Hospital Wirral, we ensure that our patients can be seen by a leading consultant within 24 hours – which eases the pain of long waiting lists. Furthermore, we recognise that more patients are now self-financing their treatment plan. We are pleased to now offer an interest free finance programme to assist patients in paying for their treatment." Philip and his team are also investing in their people. The hospital is recruiting new consultants to join their team and investing in training and 66 wirrallife.com Finally, Spire is implementing a range of initiatives to continue to develop the rapport between the Spire team and their patients. The hospital has recently signed up to "Hello, My Name is…" (#hellomynameis) campaign, an initiative founded by the late Dr Kate Granger MBE and her husband, Chris Pointon, as a result of Dr Granger’s own experience of patient care when she was terminally ill with cancer. Having observed that many of the staff looking after her failed to introduce themselves, Kate decided to launch a campaign to encourage and remind healthcare staff about the importance of introductions in healthcare. Since "Hello, My Name is…" was launched in 2013, it has won the backing of hundreds of thousands of healthcare professionals, along with politicians, celebrities and NHS Trusts. It also boasts an annual awareness day, every year on the 23rd July. Every member of the Spire Murrayfield Hospital community recognises the importance of this campaign. Linda Ormson, Matron and Head of Clinical Services said: “Patients are anxious enough when they are admitted to hospital and a friendly introduction personalises them and establishes an instant rapport with members of staff – whatever their role is.” Philip said: "Our mission is simple. It is to bring together the best people, dedicated to developing excellent clinical environments and delivering the highest quality patient care. We will continue to invest in our people and facilities to ensure our patients receive the highest standard of care." For further information on Spire Murrayfield Hospital, please visit: www.spirehealthcare.com/spire-murrayfield-hospital-wirral/. Our private hospital welcomes all patients and our inclusive prices and payment plans make it easy and affordable, even if you don’t have medical insurance. We offer easy booking and flexible appointment times to suit you, so you don’t have to wait to get the treatment you need. Call 0151 391 2811 to make an enquiry.