W L
AESTHETICS
SDS REJUVENATE BECOME ONE OF THE ONLY DOCTOR LED
AESTHETICS CLINICS IN WIRRAL TO BE GIVEN CQC STATUS
By Dr Sally Ann Dolan of SDS Rejuvenate
As I am in the process of writing this article for the July edition, there
seems to be light at the end of the tunnel!
The team have kept in touch with our WhatsApp chats and Zoom
meetings and I’m glad to say that everyone has remained healthy and
positive throughout. This past few months or so have also made us realise
how valuable a cohesive team is to the success of a business and we have
been impressed on the amount of training the girls have voluntarily
undertaken by joining webinars and learning new treatment protocols.
We have all updated our certificates in Basic Life Support which was
also done virtually. Our Zoom meetings however haven’t always been
work related, we have ensured that we have had the occasional virtual
‘Fizz Friday’ gathering!
During lockdown the demand for our SDS Rejuvenate MediSpa skin
care range has been overwhelming. In the early stages we were posting
and delivering products, but as demand exponentially increased we
decided an online platform was necessary. This is now fully operational
via our online shop www.sdsrejuvenate.co.uk and it is proving very
successful! I also finally agreed to do an Instagram video during my
lockdown madness, something Marie has been nagging me about
for years, and having gained (a little more) camera confidence it is
something I am looking forward to sharing with you on a regular basis.
On a more serious note, whilst clinics have been closed we have worked
very hard behind the scenes to gain our CQC registration. "Care Quality
Commission (CQC) registration, is like scaling a mountain. It can be
strenuous, painful, sometimes tedious, yet hopefully culminating in
a triumphant summit", is how one doctor described the process in an
article in a well-known aesthetic magazine.
This doctor was not wrong. We climbed the mountain! It took us three
weeks to reach the summit and our hard work paid off. We are very
proud to announce that SDS Rejuvenate MediSpa clinics now hold
CQC status following a stringent process, demonstrating the clinic’s
commitment to the highest standards of patient care, safety and ethics.
The challenges of CQC registration and inspection involves copious
P-words (paperwork, processes, policies, procedures, pain and panic).
SDS Rejuvenate MediSpa is one of the very few doctor led aesthetic
clinics on the Wirral to have achieved the CQC’s stamp of approval.
This means that patients can be assured that they are visiting a medical
establishment which operates to the highest possible standards that the
CQC requires. We are regularly inspected and insured, creating a safe
medical environment.
Why did we register? Unlike GP and dental clinics, aesthetic clinics
are not automatically required to register with CQC; so why did we
voluntarily take on this challenge? We believe it is essential to set and
follow aspirational standards that improve quality of care and promote
patient confidence. For us it is delivery of optimal patient care, our drive
for continuous improvement and quality that make for a better practice
with benefits to confidence and cohesion within the team. It was during
one of the zoom meetings that one of the girls said that this has been a
real team building exercise and morale boosting.
Aesthetic treatments are largely unregulated at present but that is
expected to change very soon and this puts us a step ahead of the game.
Our registration sends out a very clear message to our clients that we
perform to the highest standards. To become regulated by the CQC
you have to show evidence for everything you do, from your health and
safety protocols to how you manage and run a sterile clinic.
We are all going to return to a ‘new normal’. This new normal will
require us to be conscientious of cleanliness, hygiene and all government
Covid-19 precautions. To this end we decided to take it one step further
and engage in an innovative antimicrobial bio-static surface protection
spray. This increases the hygiene safety of our premises at both Heswall
and West Kirby provided by Quinnovations.
We cannot wait to see you all at clinic, we dearly miss our patients! I am
sure all other professionals alike and every other business cannot wait to
return to work. In these unprecedented times it is now more important
than it ever has been to work together and support one another.
Throughout July we are offering all Wirral Life™ readers 10% off when
purchasing 2 products or more from our SDS Rejuvenate MediSpa Skin
Care range online. Enter the code WL10% at the checkout and your
discount will be applied!
Keep safe, keep smiling and start your skin care journey with SDS
Rejuvenate MediSpa!
68 wirrallife.com