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AN INTERVIEW WITH KYLE DISLEY,
COPELAND GROUP SERVICES
With burglar crime on the rise, we talk to Kyle Disley,
Managing Director of Wirral-based Copeland Group Services
about the different security options available and how you can
secure your home and business.
What do Copeland Group Services do?
We are one of the largest mobile patrol and response specialists
in the North West. Our 24 hour National Support Centre co-
ordinates our fleet of highly visible vehicles that are all equipped
with the latest GPS tracking technology, GuardTour system and
on-board CCTV.
How did Copeland Group Services start?
I founded the company back in 2004 with the aim of filling a
market need for quality keyholding and alarm response services
backed by a team of highly qualified ex-military security staff
and door supervisors across Merseyside. Despite a steady growth
the decision was made in 2013 to expand Copeland into a group
organisation to better support our clients with a complete turn-
key solution of CCTV and Facilities Management services. The
companies head office and 24 Hour National Support Centre
still remains in Merseyside with a regional office added in
Manchester. Further offices are planned for Leeds and London
to reach out across the UK and support client requirements
Nationally.
What are the biggest changes that you have seen in security
over the recent years?
I would say technology advancements like in all areas of business.
CCTV security has now become more advanced and is the
preferred security solution for the more savvy business and
home owners. Although some businesses cannot move away
from security guards, in some circumstances, CCTV can replace
guards, provide a better security solution and is proven to cost up
to 70% less.
Do you think burglar alarms are ignored nowadays?
The majority of people ignore burglar alarms because of too
many false alarms or they expect someone else to sort the
problem out. We offer a 24 hour alarm response, where we are
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placed as a dialler on the alarm and will send a response officer
out to the property if the alarm goes off. It's the perfect solution
for every day security, or if you are away from the property on
holiday etc. It's great value and only costs £1 a day. You may also
get reduced home insurance with this service.
What is your most popular security product at the moment?
I would say our SiteWatch package. For a fixed fee we provide
24/7 CCTV monitoring by our National Support Centre,
keyholding and response. This package has exceeded all of our
expectations.
Why has SiteWatch exceeded expectations?
SiteWatch was initially aimed at the commercial sector. We found
more and more homeowners began to ask us for keyholding and
response then added CCTV monitoring. It made sense to offer
SiteWatch to homeowners. The Police are not the quickest at
responding to burglary's, and sometimes the Police arrive after
the burglary has taken place. Private security gives clients peace
of mind.
Is crime on the rise?
I know knife crime seems like a daily topic in the news these
days. I wouldn't hesitate to have my home and property protected
with a security solution, rather than simply rely on the Police.
The Police are very busy these days and I am not sure how high
theft and burglary is on the priority list. Crime is something that
we should all be conscious of, when you become complacent you
become an easy target.
What is the future for Copeland Group Services?
I have plans to expand Copeland across the whole of the UK. I
hope to see Copeland providing for security services and facilities
management nationally. We are currently working on some big
projects. Keep watching.
To find out more or to contact Copeland Security, call:
0800 955 4414 or visit www.copelandgroupservices.com