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SKELLENS ESTATE AGENTS
LAUNCH IN WALLASEY
Ever wish you could still find an estate agent who
believed in a modern day service with old fashioned
customer care?
One Wallasey estate agents noticed a trend in people not
wanting to do everything online and actually (dare I say
it?) speak to a person and so they have come up with a
concept to offer a unique customer experience.
Skellens in Wallasey believes that three little things make
all the difference... Efficiency, Simplicity and Transparency.
The company, whose new branch is run by three local
people who jointly have in excess of 70 years professional
experience in law and accountancy, says efficiency is
essential as they are responsible for ensuring that the
journey from A to B is smooth and swift. This includes
embracing modern technology but it's not the be all and
end all.
Simplicity is deemed necessary because the conveyancing
process, while second nature to the experts, is a minefield
and difficult to follow unless it is simplified.
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Finally, transparency, as customers need to know where
they stand from beginning to end.
Guy Platt-Higgins from Skellens said:
"Our extensive market research revealed that there are
several faults in the current system and we could not stand
idly by. When someone has an expensive asset to sell and a
difficult process to go through. They want guidance rather
than glossy marketing gimmicks and vague promises of
“cheapest and quickest."
"Our website explains the process as does our literature.
Nothing is hidden. Our fees are not subject to caveats or
hidden extras. They are there for all to see. Our terms and
conditions are provided at the outset and everyone knows
what is expected of them throughout the process."
Skellens new branch is now open on Wallasey Road,
Wallasey. To contact Skellens, call 0151 639 5333.