MYTH BUSTING - WHY YOU SHOULD HAVE AN INDEPENDENT TRAVEL AGENT IN YOUR CONTACT LIST
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MYTH BUSTING - WHY YOU SHOULD HAVE AN INDEPENDENT TRAVEL AGENT IN YOUR CONTACT LIST
Sorrel Ashton , Travel Counsellors , talks through some of the most common questions she asks about working with as a travel agent .
The most common question I get is … ‘ do you charge a fee ?’ In a word no ! So , do I work for free ? Also no !
I get paid when I book someone ’ s holiday or business trip . The supplier ( hotel , package company , car hire , tour operator , transfer etc ) pay me a booking fee to book their products for them . In the same way they would pay an online platform . However , we have price parity with lots of suppliers , which means it doesn ' t cost you more to book with me . In fact a lot of the times it will be cheaper - as I can access the whole market and find you the best deals .
Plus , the value I add is enormous . You have a real-life human expert ( that ' s me ), to take away all the stress , provide recommendations and expertise to add to your holiday experience . No faceless chat bots let ' s have an actual conversation ! A personal travel agent does so much than any booking supplier … We care ! We genuinely care ! A computer can ’ t do that !! A computer doesn ’ t appreciate how you spend your hard-earned money . A personal travel agent does ! When spending a large amount on something , it ’ s nice to feel it ’ s appreciated , nice to feel excited . I get excited about the bookings I arrange , and my customers know that !
Will I get support after I have booked ?
Absolutely – I am not a computer / online booking agent – I am a human who is invested in your experience . I answer questions ASAP , check my customers in , choose the best seats , get in contact with the hotel in advance , ask for upgrades and extra treats for my clients and provide support for all my customers throughout their trip . Customers are on my mind from first contact through to catching up once they ’ re home . I also deal with any potential unforeseen circumstances that may arise , with 24-hour support provided by myself and the Travel Counsellor team in an emergency .
Can you only book certain things ?
I have access to 1000 ’ s of suppliers , from Jet2 and Tui to more specialist companies like Inghams and the cruise lines . I also have fabulous relationships with on the ground handlers in 100s of destinations , so can package your trip exactly how you want it . Want a week on the beach in Tenerife ? No problems . Want a 3-month tour of Australia with everything on offer down under ? Let ’ s sort it ! Why is that a benefit ? – I work for you , so I am looking for the best deals , I ’ ll compare the market and I can search in places outside the public domain . I will find the best package for the holiday you are looking for .
Want to plan your next trip ? Get in touch via email sorrel . ashton @ mytc . com or phone 0151 2230085 or follow me on Instagram @ sorrel _ travel for inspiration and tips for your next adventure .
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