WIRRAL ' S COPELAND GROUP SERVICES CELEBRATES 20 YEARS IN BUSINESS
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INTERVIEW
WIRRAL ' S COPELAND GROUP SERVICES CELEBRATES 20 YEARS IN BUSINESS
Wirral Life caught up with Kyle Disley , CEO of Wirral-based Copeland Group Services as they celebrate their 20th year in business to find out the reasons behind their success and plans for the future .
What do Copeland Group Services do ? We are one of the largest mobile patrol and response specialists in the North West . Our 24 hour National Support Centre coordinates our fleet of highly visible vehicles that are all equipped with our latest GPS tracking technology , in-house guard system ' Traknet ' and on-board CCTV .
Congratulations on 20 years in business - that ' s such a proud achievement . Tell us how did Copeland Group Services start ? I founded the company back in 2003 with the aim of filling a market need for quality keyholding and alarm response services backed by a team of highly qualified ex-military security staff and door supervisors across Merseyside . Despite a steady growth the decision was made in 2013 to expand Copeland into a group organisation to better support our clients with a complete turnkey solution of CCTV and Facilities Management services . The companies head office and 24 Hour National Support Centre still remains in Merseyside with a regional office added in Manchester . Further offices are planned for Leeds and London to reach out across the UK and support client requirements Nationally .
How did you come up with the name Copeland ? Believe it or not I ’ m a fully trained and qualified refrigeration engineer and studied at Aigburth College for 3 years . Whilst working as a doorman on the weekends to earn extra money , it was obvious that the security industry would be the career path for me , not fixing broken compressors ! Whist studying in college , the industry had a compressor called “ Copeland Compressors ” known as one of the best compressors available , and for its robust and reliable reputation ! I always new I wanted to own a security company , and if I did it would be called “ Copeland ”!
What ’ s your proudest achievement in 20 years ? The Copeland brand is now sin-ominous with “ security ” and is now recognised throughout the UK ! The brand awareness has grown fantastically and makes me very proud it ’ s so popular from it ' s humble beginnings back in 2003 .
You won the contract to provide security services for The Open in Hoylake which is a highly prestigious world event . How did that go ? Winning the security contract for The Open again was a very proud moment , and something that we relished knowing that we can provide such a large , and prestigious event , with highly experienced and professional security personnel . I ’ m extremely proud of our team who worked The Open , and the amazing feedback we received from the client , local police and the Security Industry Authority !
Where do you see the business in the next 5 years ? Copeland will continue our steady growth throughout the North West and UK , offering our clients even more technology and innovation , backed with a physical element to ensure our clients receive the ultimate security protection , at cost effective prices .
What are the biggest changes that you have seen in security over the recent years ? I would say technology advancements like in all areas of business . CCTV security has now become more advanced and is the preferred security solution for the more savvy business and home owners . Although some businesses cannot move away from security guards , in some circumstances , CCTV can replace guards , provide a better security solution and is proven to cost up to 70 % less .
To find out more or to contact Copeland Security , call : 0800 955 4414 or visit www . copelandgroupservices . com
How are you different from other security firms ? We have a close team of highly proactive and experienced people , who grasp an opportunity or issue , and give it the personal attention to ensure our clients receive a proactive and personal service .
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