ALPHA TAXIS COMES TO THE WIRRAL
W L
ALPHA TAXIS COMES TO THE WIRRAL
With the exciting news that Alpha Taxis have expanded to the Wirral , we caught up with Richard Dodgson to find out more about Alpha and their offer to Wirral customers .
How does Alpha Taxis differ from other taxi services on the Wirral ? Our family-run company offers a personalised , reliable and warm experience that everyone on the Wirral deserves . We prioritise building strong relationships and trust with our passengers and partner drivers , therefore delivering a level of service that goes beyond just transportation .
Is safety a top priority for your Customers ? Absolutely ! As a family-run business , the safety of our passengers is of the utmost importance to us . Our partner drivers must have an enhanced DBS check and must be fully licensed . Additionally , we regularly maintain and inspect our fleet to guarantee the highest standards of safety .
How did the takeovers of Callback Taxis and Handy Cars go ? Will you be hiring new drivers on the Wirral for Alpha ? Very well ! We knew it was very important to gain expert knowledge in the local area through the acquisitions . We are operating out of both our Bebington and Liscard offices and have retained all the staff . From day one we have a fleet size on the Wirral of over 120 partner drivers and we are hiring local drivers who are familiar with the area daily . This allows us to provide the best possible service from day one to our new customers , as our drivers will have excellent knowledge of the local roads , landmarks , and traffic patterns .
How do you ensure reliability and punctuality in your taxi service ? Reliability and punctuality are core values of Alpha . We have cutting-edge technology that allows us to efficiently manage our fleet and ensure that our drivers are always on time . We also actively monitor traffic conditions to provide the most accurate travel times for our passengers .
What sets Alpha apart in terms of customer service ? With over thirty years ’ experience and now providing the best taxi service in Liverpool , we have a wealth of knowledge when it comes to our customer service . We have learnt that creating a personalised level of trust for our customers and drivers alike is key , so we value feedback from our passengers and drivers and continuously strive to improve our service based on their suggestions .
What are the coverage areas for your taxi service ? After expanding to the Wirral , Alpha now offers transportation solutions on both sides of the water . We are always expanding our reach to accommodate more locations and ensure convenient transportation options for our customers , so watch this space !
How do you handle pricing and payment options ? We offer competitive and transparent pricing for our taxi services . We can provide upfront cost estimates to our customers . We also offer multiple payment options , including cash , card payment via the app , and digital payments for convenience .
How can I book a taxi with Alpha ? Booking a taxi with us is easy and convenient . You can call our dedicated customer service lines or download our mobile app . We also offer 24 / 7 availability , ensuring that you can always rely on us for your transportation needs .
What ’ s next for Alpha ? We are now into our second month here on the Wirral after a successful launch , and our focus is to grow our network evermore to ensure that customers have the level of service that they might not have experienced previously .
To book your next taxi journey , download the app or call 0151 512 5222 oor 0151 630 2020 .
10 wirrallife . com