Wirral Life August 2018 | Page 81

W BUSINESS L AMBASSADOR SCHEME Marketing can be a dark art. Done well, the simplest of ideas can prompt a huge return on investment, especially when a campaign hits a sweet spot that combines an exciting idea, creative delivery & public interest. However, many adverts simply become white noise, all but ignored by consumers, which makes it even more tricky for a marketing agency to make their clients’ offerings stand out. We spoke to Nik & Justine from Wirral-based digital & creative marketing agency, Revolution Four, to find out about the launch of their new marketing idea. Nik said “Without a doubt, the best form of marketing, is word of mouth. We spend a lot of energy creating marketing strategies, designing adverts and developing brands for clients but a personal recommendation tops them all.” With this in mind Revolution Four have developed their Ambassador Scheme; a way to thank those clients or friends who pass recommendations to them. Justine explained, “It’s always kind when someone recommends us as we’re incredibly proud of the work we do here, but we wanted to express our gratitude properly.” Thus their commission scheme was born, giving introducers either 10% of the value of the business passed or doubled to 20% of Revolution Four vouchers (ideal for repeat clients). Nik added “Paying a commission is great but we like to think a bit further than the obvious; we wanted to give more.” This led to the formation of a partnership scheme, to supplement their referral fee. They have set up an accreditation program to train & support their ambassadors, allowing them insights into the unique way they work. Ambassadors can learn all sorts of techniques for supplementing their income, some as simple as tagging in Rev4 in friend’s posts asking for recommendations; if it leads to a sale, the tagger gets a commission. This combination of a referral fee and the offer of support has been hugely successful and they are currently seeing word of mouth referrals bringing in over 80% of their new clients. If you’d like to know more about the scheme please visit www.revolutionfour.co.uk. wirrallife.com 81