Wiregrass Seniors Magazine March 2018 APRIL ISSUE | Page 24

Page 24 WiregrassSeniorsMagazine.com Computer Tips: For Us Seniors Phishing Attacks Do's and Dont’s to Protect Your Personal Information In Today's world, a phishing attack is one of the most successful means a hacker uses to gain ac- cess to your data. Phishing is an email that looks like it comes from a company that you know, with an urgent message to pay a past due balance or some other similar situation that requires you to click a link or call a phone number and clear it up. To avoid these hazards, we have listed a few tactics that might help you identify a phishing scam. Validate the request - If you receive an email from a vendor requesting information, pick up the phone and verify the re- quest. Always use contact numbers from external websites – NOT the ones included in the potential phishing email. Alert the appropriate personnel - If you think you have received a phishing email, just delete the email. It is better to be safe than scammed. Use common sense - If a vendor has never asked for your password information through email, they probably wouldn’t be starting today. Question requests that are outside the norm and use common sense when fulfilling requests. Don’t trust the sender - It doesn’t take any time or skill to “spoof” or impersonate the sender of an email. From the president of an organization to the President of the United States, attackers can assume the identity of anyone. Don’t be so quick to reply - Sometimes attackers are just looking to find valid email addresses. By replying to an email like this, even if it’s only to give the would-be attacker a piece of your mind, you only help the attacker determine that the email reached a recipient. Don’t open that attachment - Attachments that were once thought of as harm- less (Word,Excel, PDF) are now being used to launch various types of attacks against end-users. If you weren’t expecting that attachment – don’t open it! Don’t give out personal information - Most companies will NOT ask you to transmit per- sonal information, account information, or account passwords via email. Any requests similar in nature should raise suspicions and be reported. Don’t be embarrassed - These attacks work, which is why we’ve seen an increase in the amount of phishing attacks. Don’t be embarrassed that you fell for it. It happens to everyone. Just remember, if an email seems unusual and out of the norm, it is probably a scam.