Winter Garden Magazine January 2019 | Page 50

Relationships Many banks offer similar lines of products and services. But these offerings are only part of what makes a successful banking relationship. That’s because your bank should be more than a place to park your money – it should offer you the tools and experts to help you meet financial goals. We often ask prospective customers, “Who’s your banker?” If they can’t come up with a name, that’s a sign they may not have a personal connection at their current bank. How to Choose the Best Bank for Your Needs in the new year W Ron Strand-Sorrell hether you’re looking to open a personal or business bank account (or both), you have many options from which to choose. On any given day, your mailbox may be stuffed with promotional offers from big banks, community banks and credit unions. Of course, the first step is making sure the bank is a secure home for your money. Look at rating services such as BauerFinancial and the Federal Deposit Insurance Corporation website to verify the bank is well capitalized and in good regulatory standing. Then, review the bank’s website to get an understanding of its product So, how do you choose the one that mix, rates of return and tools such as will best meet your needs? Here are mobile banking. With those basics a few elements to consider: covered, you can have a productive conversation with your prospective banker. The Basics 50  | WINTER GARDEN MAGAZINE | JANUARY 2019 Community banks such as Axiom Bank take pride in establishing a one-on-one relationship with every customer. We want to know what stage of life they’re in – are they building an emergency fund, preparing for retirement, saving to put their kids through college, or seeking to buy a bigger home? It’s only by talking with them that we can understand their needs and earn their trust. Bottom line? Seek out a bank where you’ll be treated as more than just an account number. Accessibility Financial concerns are a source of stress for many customers, and they want reassurance that they can find answers quickly. Here again, you should have a go-to banking expert who’s readily available. Your bank should be responsive, regardless of the channel – whether you’re visiting the local branch or sending a message on social media. If you must dial a 1-800 number and endure a lengthy hold every time you have a question, consider whether your bank is doing enough to meet your needs.