Member NEWS
Excel Courier ’ s Stephanie Grant Promoted to Chief Operating Officer
Stephanie Grant has been promoted to Chief Operating Officer ( COO ) at Excel Courier , Inc .
Stephanie is excited to lead several initiatives to take Excel Courier to new heights . These initiatives will primarily focus on improving operational efficiency , encouraging innovation , and expanding the range of services offered to meet the evolving needs of clients . Her vision is to streamline internal processes , increase market presence , and make a significant contribution to the overall success of Excel Courier .
Chris Marchetti , our CEO , had this to say , “ Stephanie has earned this well-deserved promotion through years of dedication , commitment , and hard work . She will take on more responsibilities and continue to guide us strategically as we grow Excel . Stephanie has shown great potential in leading our company , and I am confident in her ability to build a sustainable company that will support us all for years to come .”
Stephanie ’ s impressive career with Excel Courier started in 2005 , and each one of her roles significantly prepared her for the challenges and responsibilities of her current position as COO . She joined Excel Courier as Director of Operations , where she excelled for 16 years . During her time as Director of Operations , her dedication to excellence was evident in everything she did , from how she trained and mentored her team to how she interacted with clients . Her resilience , strength in adversity , leadership skills , and vision were essential in pivoting her career toward Executive Vice President in 2022 before ultimately taking on the role of COO . Stephanie credits her success and growth to those
who supported her along the way . Excel Courier ’ s CEO , Chris Marchetti ’ s mentorship , honesty , and belief in her abilities empowered her . Her operations team worked hard to execute her ideas and help her establish a culture of teamwork and customer service . It was her own hard work and dedication that were instrumental in her growth , by putting in the time and effort every day .
Stephanie says her leadership style can be described as collaborative . As she puts it , she ’ s a leader who , “ values and recognizes the unique strengths and perspectives that each member of her team brings to the table . You need to be collaborative in this position .” She understands that fostering a culture of teamwork is essential for driving sustainable growth and achieving long-term success . By actively seeking out and incorporating diverse viewpoints , Stephanie ensures that her team is equipped to make informed decisions and tackle complex challenges . Her leadership style lays the foundation for a supportive and inclusive work environment where everyone ’ s contributions are valued and recognized . She believes that Excel Courier stands out as one of the industry ’ s most reliable and trusted courier services because our team respects one another , our unwavering commitment to customer satisfaction , and our relentless pursuit of excellence . “ We sell a service . Our service is built on trust , which our team works hard to earn from clients daily . I am proud of our work and the relationships we have built .”
Please join us in congratulating Stephanie Grant on her well-deserved promotion to Chief Operating Officer . We look forward to an exciting journey ahead and the continued success of Excel Courier under her leadership . CLDA
56 customized logistics & delivery Magazine I winter 2024