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hether you are a delivery driver , a warehouse worker , an operations manager or a CEO , your day is bound by the speed with which necessary administrative processes can be completed . Gone are the days in which manual data entry will suffice . Consumer expectations have changed , and emerging technologies are reshaping global supply chains . Businesses must streamline time-consuming processes that keep valuable service providers like delivery drivers tied down with administrative enrollments and compliance issues .
As technology evolves , artificial intelligence automation stands at the forefront of the effort to streamline processes in ways the final-mile industry needs . With SCI ’ s launch of DocDetection™ , SCI is putting the power of an AI-technology-based platform into the transportation industry ’ s most pressing administrative bottlenecks , completely reimagining typical onboarding , compliance , and other paperwork-laden processes .
Developed entirely in-house by SCI ’ s team of expert software engineers , DocDetection™ marks the Industry ’ s first leap into document management automation using artificial intelligence . “ Compliance and onboarding processes have seen little meaningful innovation for years ,” SCI President Pete Fidopiastis says . “ We ’ re changing that through AI .”
Proprietary AI Models That Unlock Efficiency
At the heart of DocDetection™ lies proprietary machine learning models engineered to increase efficiency in enrollment and compliance processes . Built on technology leveraging advanced OCR , computer vision , and natural language processing techniques , DocDetection™ can instantly extract required
BY CAITLYN FUSS SPECIAL PROJECTS COORDINATOR , SCI
information from both structured documents and unstructured handwritten documents without any manual entry .
Drivers ’ records like licenses , insurance documents , vehicle documents , motor vehicle records , and others can all be processed automatically , with data structured instantly from a photo upload . The specialized algorithms handle intricate details from IDs and vehicle VINs to individualized insurance limits and premiums .
AI platforms like DocDetection™ can continuously improve efficiency and accuracy ; AI algorithms train on each new document they handle , always growing more accurate at extracting and interpreting information . The AI “ remembers ” each document it processes , noting particulars of the document and how each document may differ , such as in the multitude of insurance declaration pages . DocDetection ™ can even identify variations in handwriting , including the quickly scribbled notes submitted on the fly . Without any manual effort , countless documents can be interpreted and recorded with complete ease .
DocDetection™ also empowers rich functionality , like proactive document expiration notifications , without compromising sensitive information . SCI uses rigorous data governance protocols developed in partnership with ethics advisors to guide the security and privacy of the information collected .
Intuitive User Experience and Integration
The DocDetection™ user experience is intuitive for drivers , logistics brokers , and staff , requiring no prior AI expertise . Front-end workflows facilitate seamless document upload and processing through SCI ’ s secure cloud infrastructure . DocDetection™ is a
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