We are beta testing expanded capabilities for this platform that uses AI to help companies effortlessly capture frontline intel and turn it into sales . Here ’ s how it will play out : A driver or salesperson sees an opportunity , competitive intel , or an issue relating to an account . Using the Wingmate app , they will snap a picture . The exact address of the opportunity is already geo-located , so AI can take the image and the address to start filling out the relevant fields . In seconds , the opportunity will land in the CRM . An AI avatar will call on the prospect or customer , qualify the lead , or set the appointment . This will happen before it gets to the “ real ” salesperson to close .
Where AI is Leading The Last-Mile
The outcome of this will be a platform that unites drivers , customer service reps and sales teams in one powerful cloud-based solution . The beauty of AI is that it allows users to share sales and service leads in seconds , resulting in more revenue , a tighter team , and better customer service . Nothing can replace the power of human interaction to respond to a customer ’ s needs . But with AI , drivers , salespeople and members of a customer service team , you can turn “ Aha Moments ” into sales . CLDA
Matthew Leuschner is the President & CEO of Wingmate , a lead capture app and CRM for logistics and other service providers . The company helps companies accelerate the sales process and turn sales and service into a team sport . For a look at how couriers are using WINGMATE , click here . For more information , go to wingmateapp . com . And don ’ t forget to look for Matt at the Final Mile Forum .
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