PETE’S
POINTS
Welcome home Anna and Thelma and thank you for your The percentage comes from an independent source,
warm sentiments. Our team goes to great lengths to make the Delaware Lottery. Casino operators including us will
you feel at home when you visit our property; namely that often hear common customer questions and concerns:
safe, friendly and comfortable feeling “Are you tightening up your slots?” “You have a tight floor.”
which you simply do not get
Slot attendants are very friendly and always
welcoming. They will always walk by and ask
if anything is needed. The Slot Lead took care
of my problem in a very timely manner and is
always walking the floor taking care
of customers.”
anywhere else.
Come visit and see for yourself what
makes us uniquely different from
the rest of the casinos. Undoubtedly,
you will find our outstanding
ANNA C., Dover, DE
Our philosophy has been a long
term, consistent approach to offer
you, the customer, a valued slot
playing experience. This aligns with
our business goal, have players come
back again and again.
customer service and values set us
As such, this is why we have begun
apart. Thelma and Anna mention the
“Dover Downs Hotel & Casino is my favorite
and only hotel and casino. I feel safe and
valued. The staff is unbelievably friendly
and efficient. Go DOVER!”
friendly staff and atmosphere. Dover
Downs Hotel & Casino does not treat
you like a number, we treat you like
family. We are your “home away
THELMA P., North Bethesda, MD
from home”.
You may have noticed that we are working on upgrading
our hotel rooms. This is going to be a phased-in process
and we are starting with new carpet, drapes and furniture.
to post our payback slot percentage
for the most recent quarter. We
believe our payback percentage is a
tangible indication that we offer you
a competitive slot playing value.
Wishing you and your family a joyous and safe holiday season.
Warmest Regards,
We will continue to make ongoing upgrades. Your comfort
Pete Bradley
in our four diamond hotel is our focus.
Vice President and General Manager
In addition, we now post our slots payback percentage on
the casino floor for the most recent quarter.
Janice, here are some more games for you to enjoy! Take a the newer version Super Red Hot Jackpots. This is a five
trip back to the Wild West with the Buffalo Grand Slot machine. reel, 20 payline game. When you land on three Red Hot
This is the sequel to the “Buffalo” game and has some new Jackpots symbols you are automatically awarded eight
features which gives you the opportunity of winning one free spins. You can win up to 160 free spins!
of five different jackpot amounts. It also
has full touchscreen capabilities and the
graphics and surround sound are
state-of-the-art.
“I love Dover Downs Hotel & Casino
for the variety of machines offered and
there is always a new game
each time…”
Now Country music fans can get their Tim
“Golden Girls” Betty White now has
her own game – Story Time and offers
a five reel, 30 payline configuration.
It is packed with humorous bonus
JANICE J., Ocean City, MD
events such as the Bettypunzel Free
McGraw fix right here. This new game plays extensive concert Games Bonus and the Betty and the Beanstalk Free
footage and famous quotes from Tim and plays many of his hit Game Bonus.
songs during the bonus games.
The unique and colorful
universe of the Cirque de
Steve Keener
Assistant Vice President
Casino Operations
Soleil Kooza is displayed on
this incredible game. Players
are whisked away into the
whimsical world of the
French-Canadian cirque and
provide you many awesome
ways in which to win.
Due to the popularity of Red
Hot Jackpots we have added
SMOKIN HOT
A R R I VA L S