Winning Spirit Magazine November-December 2013 | Page 2

MESSAGE FROM THE CEO: a season of gratitude As 2013 draws to a close, I find that I am nearly overwhelmed with a sense of gratitude. As I have had the opportunity to get to know many of you, and collaborate with those I work with on a daily basis, I have seen more clearly than ever what a blessing it is to be part of the Larry H. Miller Group of Companies. I am thankful for the privilege of leading this organization and working with its more than 10,000 employees to carry on what my parents started nearly 35 years ago. I am thankful for the trust our customers, fans, lenders and manufacturers have in us, and for the relationships we have with them. Those relationships are the foundation of our company, and are among the things I’m most proud of. are ahead of us, thanks in large part to you. Employee Engagement Survey Conducted by Dan Jones & Associates To Employees of the LHM Group of Companies: You may receive additional notifications regarding this survey, but you only need to complete it once. To take the survey, visit the website below. It will require approximately 15 minutes to complete. To ensure your anonymity, the survey is being conducted by an independent research company. www.djasurvey.com/lhm The survey only needs to be completed once. Any additional communication or notifications can be disregarded once you’ve submitted your survey. Sincerely, Bryan Miller I am thankful for family and friends who show genuine care and concern for one another. I have learned that it is important to make every second count and live life with no regrets. One never knows when the opportunity will be lost to share thoughts or spend time with loved ones. I was never able to experience a segment of Expeditions 7 with my brother, Roger, and now that opportunity is lost forever. I am thankful for the impact he had on my life. He taught me patience and optimism no matter how large the adversity. best days Larry H. Miller Group of Companies Please treat the survey as a priority and complete it by November 25, 2013. I am thankful for my parents, who sacrificed much to create opportunities for me and so many others. For their example of selflessness and hard work, and in my mom’s case, her never-ending patience. I believe our I am thankful for the opportunity to work and live in a country that embraces the free enterprise system. In my recent travels, I have learned, that in many parts of the world, too many people have too little hope for improving their circumstances. There simply are not enough opportunities to improve one’s standard of living due to lack of education, lack of resources, corruption or other challenges. Thankfully, those conditions don’t prevail here in The web address shown at right will provide you with access to an online employee survey. The survey is a research project approved by the LHM Group of Companies. The Miller family welcomes your participation and honest input. This is an opportunity for you to give us your feedback on several topics related to your position, your work environment and the Group as a whole. America. I am thankful to work and live in a country where rewards come for having good ideas, working hard, working smart and executing well. For technical support, contact Brian Reed: [email protected] • 801-456-6714 My time with many of you this year and the unprecedented results you have produced has given me a renewed appreciation for the opportunity I have to be a part of this organization. Thank you for all you have done for me personally, for my family, and for the Larry H. Miller Group of Companies. With full acknowledgement of how blessed we’ve been in the past, I believe our best days are ahead of us, thanks in large part to you. WS LHM Group employee survey Larry H. Miller always believed that our companies should be the best places in the community to work and to do business. As part of management’s ongoing focus to ensure that we continue to aspire to Larry’s vision, Miller Inspiration, under the direction of Bryan Miller, has commissioned an independent, anonymous online survey. This is an opportunity for employees to give honest feedback on several topics related to employment, work environments and the Group as a whole. Surveys need to be completed November 25, 2013. WS