A Culture of Resilience
STORIES FROM AROUND THE GROUP
The COVID-19 pandemic has created a lot of changes in our lives, both anticipated and unforeseen. We
watched as the Tour of Utah was postponed until 2021, and we watched as the NBA season was cut short. “It
was some of the most surreal moments of my career, and really did become a switch point for the country.
Because the NBA acted swiftly, other leagues followed after that,” said Steve Starks, CEO of the LHM Group. “I
think it raised awareness for everybody around the country that this wasn’t just a challenge that was going to be
overseas, but this was here and that anybody could get it.”
We watched the economy take hit after hit and people suffer from this devastating illness. In all of this, one
thing has been constant—the can-do attitude shared by employees of the Larry H. Miller Group of Companies.
When this crisis hit, our people were willing to adapt, respond, and “go about doing good.”
We’ve put together a timeline of the ongoing crisis and detailed a number of stories from around the Group
that showcase the strength of our culture and our power to persevere in the face of difficulty.
DEALERSHIPS GO DIGITAL
With car sales in many of our states deemed non-essential and
showrooms forced to close, LHM Dealerships launched a new initiative
that allowed people to buy a vehicle via digital retail and have it delivered
to their door. Vehicle repairs and service were handled this way, too, with
door-to-door service becoming the new standard—allowing people to
stay home and stay safe.
LIGHTING IT BLUE
In a show of support for and solidarity with frontline workers during
the COVID-19 crisis, select Megaplex Theatres, along with Vivint Smart
Home Arena, were lit with special blue lights. The color represents
those in the healthcare field who risk their own health on a daily basis
while serving others.
Timeline
February 27
As the idea of a potential
outbreak in the United States
became more realistic,
the Miller family and LHM
leadership began making
plans, using recommendations
from WHO, CDC, and the Utah
Department of Health.
March 9
The Utah Jazz and Vivint Smart Home Arena
began a thorough cleaning protocol and
started setting up sanitation stations and
signage around the arena.
March 11
March 12
The NBA officially postponed the rest
of the season. Two Utah Jazz players
were diagnosed with COVID-19.
Major League Baseball announced a delay to the
start of the season, which would also impact the Salt
Lake Bees. Upcoming concerts scheduled to be held
at Vivint Smart Home Arena were postponed.
March 14
Rudy Gobert announced that
he would contribute $500,000
to help pay part-time employees
at Vivint Smart Home Arena.
4 LHM Winning Spirit May/June 2020
MARCH