Service Advisors—Front Row (L–R): Ralph Hardin, Tyler Miller, Mac Vaughn, KC Gardner, Paul Gottenbos, Everett Diaz.
Back Row (L–R): Pat Nicholes, Pat Kroneberger, Dan Johnson, Dean Fitzpatrick, John O’Bryan, Rod Rowley, Alex Lorenzo.
Service Technicians—Front Row (L–R): Todd Castle, Brett Porter, Mark Bryant, Gabriel Sanchez, Brent Hansen, Carlos Arvizu,
Ryan James, Mark Talbot, Zach Kesler, Robby Robbins. Back Row (L–R): Pat Nicholes, Pat Kroneberger, Dan Johnson, Dan Nelson,
Miguel Avila, Dean Fitzpatrick, Robert Meads, Evan Jenkins, John O’Bryan, Rod Rowley, Alex Lorenzo. Not pictured: Nathan Cardwell.
Body/Paint Technicians—Front Row (L–R): John Shelton, David Escarcega, Stacy Helzer, Marty Glenn, Dana Kahl.
Back Row (L–R): Pat Nicholes, Pat Kroneberger, Dan Johnson, Dean Fitzpatrick, John O’Bryan, Rod Rowley, Alex Lorenzo.
Parts—Front Row (L–R): Andy Ponce, Ginger Weaver, Bob Gillett, Ernesto Pleasant. Back Row (L–R): Pat Nicholes, Pat Kroneberger,
Dan Johnson, Dean Fitzpatrick, John O’Bryan, Rod Rowley, Alex Lorenzo. Not Pictured: Steve Landeros, Mark Mostyka.
F&I Associates—Front Row (L–R): Robert Mandziara, Vern Mecham, Jon Rohde, Adnane Ijai, Shawn Duncan, Clayton Penrod,
Nick Brown. Back Row (L–R): Pat Kroneberger, John O’Bryan, Dean Fitzpatrick, Brian Leary, Rod Rowley.
Sales—Front Row (L–R): Troy Young. Johnny Douangprachanh, Kurt Hoerner, Richard Windmiller, Jesse Green, Jeffrey Miller,
Thomas Needham, Sam Schroeder, Stephen Ward, Sean Roland. Back Row (L–R): Pat Kroneberger, Clay Schroff, Dean Fitzpatrick,
Sharyl Noble, John O’Bryan, Rod Rowley. Not Pictured: Scott Asbell, JD Olsen, Brad Rabe.
SERVICE TECHNICIANS ESTIMATORS PAINT TECHNICIANS
Service technicians earn points for production, proficiency, training,
and customer satisfaction for both domestics and imports. Collision Center estimators work with customers to provide
estimated repair costs. Points are earned monthly based upon
hours, customer pay, and Customer Service Index (CSI) scores. Collision Center paint technicians earn points based
on total hours and green CSI scores.
BCD
LMD
Domestics
RCD
Mike Thompson
TCJ
Ed Swinney
TDR
Michael Pajak
ACD Levi Cauron
TDR
Jack Foley
LCJ
Tyler Musbach
BCD
Lucas Huto
SFL
Carlos Arivas 208.5
188.2
175.4
172.5
163.5
153.4
151.5
145.9
Imports
NHR William Harbert
LIT
Warren Wiemer
HON Brett Porter
HON Nathan Cardwell
HON Roberto Diaz
HOB Mike Watts
CTO
Gabriel Sanchez 157.6
154.0
144.3
138.9
136.5
136.0
134.3
Stacy Martin
Steve Depue
127.5
103.1
LMD
David Escarcega
254.2
PARTS
BODY TECHNICIANS Wholesale parts salespeople earn points based
on sales and profit.
Collision Center body technicians are awarded points based
upon hours, proficiency, training, and customer satisfaction.
BCD Fred Vigil
BCD Bobby Parks
218.8
148.3
LCJ
BCD
MUR
SFO
LCJ
SFO
Ernesto Pleasant
Ginger Weaver
Steve Landeros
Bob Gillett
John Smith
John Morandy
39.0
32.0
25.0
16.0
14.0
12.0
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