BUSINESS
STRATE G I C
OUTCO M E S
Milestone 1
Each business we own has a rolling
five-year strategic plan and an annual
operational/business plan. Each
business is profitable or has a solid
action plan to become profitable.
Milestone 2
We actively and effectively develop
our people and build leaders.
Milestone 3
We have provided work environments
where our employees are safe, valued,
and respected.
Milestone 4
We have developed a well-trained
employee base that emulates the
Miller family values.
Milestone 5
Every employee sees and understands
the significance of their contributions
to their particular business, the overall
enterprise, and the community.
Steve Miller presented Miller 2020 at Who We Are
by President John F. Kennedy on September 12,
1962. President Kennedy stated, “We choose to
go to the moon in this decade and do the other
things, not because they are easy, but because
they are hard, because that goal will serve to
organize and measure the best of our energies
and skills, because that challenge is one that we
are willing to accept, one we are unwilling to
postpone, and one which we intend to win, and
the others, too.”
President Kennedy created the vision; he did
not create the plan of action to accomplish this
goal. It is with similar passion that the Miller
family has established the Miller 2020 Vision
as a way to inspire the LHM Group to continue
to achieve extraordinary things. According
to Greg Miller, eldest son of Larry and Gail
Miller, the Miller 2020 Vision positions the
LHM Group for continued success, and that
looking back 20 or 30 years from now, it will be
acknowledged that the successful execution of
this vision will be viewed as one of the Group’s
most pivotal moments.
The successful accomplishment of
these milestones represents significant
commitments in time and resources to
enriching the lives of employees…
6
LHM Winning Spirit
March/April 2017
HOW DOES IT IMPACT ME?
Of the four areas of focus, the one most
applicable to employees is the business area. The
strategic business outcomes include milestones
to measure our progress. Many of these
milestones are employee-centric: they deal with
developing individuals and building leaders,
creating supportive work environments, and
providing training opportunities. The successful
accomplishment of these milestones represents
significant commitments in time and resources
to enriching the lives of employees and making
this the best place to work. The Miller 2020
Vision is a demonstration of the Millers’
dedication to providing successful business
environments that can flourish into the distant
future to preserve the jobs the businesses
provide and continue the good we do in the
communities where we do business. The Miller
2020 Vision represents an exciting new chapter
in the LHM Group’s contin