Winning Spirit Magazine July-August 2019 | Seite 9

Best of the Best  RCD Dealerships Awarded by Manufacturers L arry H. Miller Dealerships recently learned that 16 of its dealerships received top awards from their respective manufacturers: Larry H. Miller Lexus Murray (LEX), Larry H. Miller Lexus Lindon (LLX), and Larry H. Miller Lexus Spokane (SLE) received the Elite of Lexus Award for 2018, which recognizes dealers that excel in all areas including sales, service, and the overall customer ownership experience. Larry H. Miller Honda Boise (HOB) received the 2018 Honda President’s Award, which is based on a dealership’s achievement of excellence in customer service and satisfaction, sales, training, and facilities. Larry H. Miller Subaru Boise (BSU) earned the Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers that demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners. Mercedes-Benz of Draper (MBL) earned the recognition of Best of the Best Golden Laurel for dealers in the Mercedes-Benz network. This award represents the pinnacle of achievement for a Mercedes-Benz dealership. MUR Larry H. Miller Chevrolet Murray (CHV) earned the 2018 Chevrolet Mark of Excellence Award, an honor that measures a dealership’s dedication to excellence based on sales, CSI, retail sales index, essential brand elements, and dealer maintenance notification. Larry H. Miller American Toyota Albuquerque (AMT) and Larry H. Miller Toyota Murray (MUR) were awarded the prestigious Toyota President’s Award for 2018, honoring dealers who continue to go above and beyond at each customer touch point. Larry H. Miller Dodge Ram Avondale (ADR) was designated with the Walter P. Chrysler Club Award, the automaker’s highest honor, which denotes leading dealerships that meet overall sales, Mopar parts sales, and customer retention goals. In addition, Larry H. Miller Dodge Ram Avondale (ADR) qualified for the Pentastar Club, meaning it ranked in the top 30 in retail sales in 2018 within its business center group of Chrysler, Jeep, Dodge, and Ram dealerships. MBL Larry H. Miller Chrysler Jeep Tucson (TCJ), Larry H. Miller Chrysler Jeep Dodge Ram Riverdale (RCD), Larry H. Miller Dodge Ram Tucson (TDR), Larry H. Miller Dodge Ram Avondale (ADR), Larry H. Miller Chrysler Jeep Dodge Ram Sandy (LCD), Larry H. Miller Chrysler Jeep Dodge Ram Bountiful (BNT), and Larry H. Miller Chrysler Jeep Dodge Ram Boise (BCD) all received the FCA Customer First Award for 2018. This award recognizes leaders in customer sales and service experience based on five pillars: facility certification, performance measures, training certification, employee surveys, and process validation. Congratulations on demonstrating the committment to be the best places in town to work and the best places in town to do business. ◆ Additional photos available at LHMWSM.com ARIZONA DECA National President LHM Hyundai Peoria Employee Becomes President of Collegiate Organization A nthony Fakhoury, a salesperson at LHM Hyundai Peoria (HYN), is a college student, a dedicated employee, and an enthusiastic Game of Thrones fan. That’s a lot, but now Anthony can add another big title to his resume: President of Collegiate DECA International for the entire United States. DECA is an organization that focuses on encouraging entrepreneurship and mentoring leaders at the high school and college level. As a student at Arizona State University, Anthony studies business administration and has been involved in DECA for some time. He was the vice president of marketing for DECA last year and was named president at the 2019 DECA conference in Orlando. His colleagues at HYN are proud of his achievement and look forward to seeing what more he might accomplish. ◆ LHMWSM.com 7