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KNOWING THE VALUE OF LOCAL PERSONAL SERVICE
As our world shifts increasingly online , many things have become easier . But often , online speed means less ability to make things truly personal to you and your lifestyle . And for products such as your home insurance , a ‘ one size fits all ’ approach can feel less thorough , impersonal and leave a sense of unease on whether your requirements have really been met .
And , if you have a large home with high-value items that require more careful consideration , it ’ s all the more important that you feel confident and have the opportunity to have a thorough conversation about your needs and expectations .
At NFU Mutual , it ’ s this commitment to local personal service that sets us apart , and has allowed us to look after what matters most to our customers for over 100 years . With over 300 agency offices located in towns and villages throughout the UK , we ’ re part of the fabric of our communities .
More than ever , we ’ ve seen the power of communities , and how important local knowledge and simply understanding people can be . There ’ s just something about dealing with a real person , being able to pick up the phone to someone who knows you and your situation .
We live where you live , and when you speak to our colleagues , you ’ re talking to someone who genuinely knows and cares for the area . That means we ’ re uniquely positioned to understand the nuances and features of your property , a level of understanding you ’ re unlikely to find through an online provider .
We know the value of having real conversations with our customers – it ’ s how we can be sure we ’ re providing the cover that ’ s right for you . And that means that should the worst happen , we ’ ll be there for you to help put things right .
But this local focus doesn ’ t mean we can ’ t handle complex or large properties . On the contrary , our national outlook means we can draw on experience across the country , and our local teams are backed by underwriters , claims handlers and specialist suppliers . And whilst our heritage lies in farming and rural insurance , with over 850,000 customers including home , motor and business insurances , you might be surprised at what we can offer .
To find out more about NFU Mutual and our Bespoke home insurance for high-value homes and contents , contact your local agency :
NFU Mutual Sevenoaks and Meopham Agency on 01474 813 141 or email Meopham _ agency @ nfumutual . co . uk
NFU Mutual Ashford , Tenterden and Whitfield Agency on 01233 500822 or email Tenterden @ nfumutual . co . uk
K Beer , R A Siggs & M B Griffin and D P Jackson , G R Ashby & D M Smith are appointed representatives of The National Farmers Union Mutual Insurance Society Limited ( No . 111982 ). Registered in England . Registered Office : Tiddington Road , Stratford-upon-Avon , Warwickshire CV37 7BJ . Authorised by the Prudential 15 Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority . A Member of the Association of British Insurers .